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kohler pressure balancing valve problems

Brass valve body Pressure-balancing diaphragm design valve . startxref I called Kohler many times (about 5x) and spoke most recently with a very nice rep that actually admitted that, by design, the cartridge has an "anti-scalding" protection built-in. Please try again later. Where to Buy Plumbers on JustAnswer are verified through an extensive 8-step process including screening of licenses, certifications, education and/or employment. Same thing. A weakness I was looking for that i thankfully didn't find was the difficulty of eyeballing depth from the face of the finished wall -- the valve is extremely forgiving, with a variance of 19 mm (hard to get it wrong with that much leeway). I'm very sorry to hear that you aren't happy with the water temperature on your shower valve. We discovered the hard way that Kohler have dozens of valves and trims, and they don't always work together, even when marketed as "universal". We look forward to hearing from you and resolving this issue. Anytime we hear of issues encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. The good news is that Home Depot offers lots of great Kohler choices. /Author (Kohler Co.) We regret not going with another brand. xgPTY{ MI$$A@wiAQdpFI AFQ((N#2"**KU[gxsOs[1M:1C H( JN !c s>qyvy%. Problem is water keeps dripping out of the Rain Head hours after the valve is shut off. Please email our Customer Service team directly at KohlerCustServ@kohler.com at your earliest convenience. I greatly appreciated the personal contact and follow up. Remove the plate and set it aside. Terms of Site Use| When leaks happen, they result in water wastage and poor water flow from the shower. For more information on availability, please contact your local distributor. <> %PDF-1.4 % We used stainless steel screws to hold the valve in place. I put in the new valve parts. I am truly sorry this was not the case. Good flow both hot and cold.T urn heat, I installed a new American Standard Pressure Balancing Valve M952100-0070A and no water. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. 0000008659 00000 n This cartridge was installed by builder in area with hard water and ice had to replace shower cartridge every 1 to 2 months. My Thermapen registers about 102F and my bathroom sinks and other water supplies in the same bathroom get to about 118-120F-- a very big difference. So, before your plumber and tiler roughs in the wrong valve at thousands of dollars, make sure you have the compatible equipment in hand. To increase the water temperature the handle will need to be removed and the stopper shifted counter clockwise so the handle can move further in the hot zone. 1260937-4-B 2015 KALLISTA CODES/STANDARDS APPLICABLE tilted a little off center and then after it is ,the side o-rings are fully inside the brass turn it level and finish pushing it in.Sounds like you may have damaged one of the seals.They are a pain.Watch as you push the cart o-rings just as the end of the o-ring's enters the brass.this is where most pinch Turn off the water supply to the shower faucet. Local store prices may vary from those displayed. Turn the shower faucet on and off to check if the valve is working properly. Warranty I just saved you a bunch of hair pulling and doubr in your skills and sanity. Verified plumbing Experts are on-hand to assist you in a timely manner so your repairs can be carried out efficiently and effectively. We look forward to hearing from you soon! KOHLER Rite-Temp Pressure-Balancing Valve Body and Cartridge Kits with Service Stops. 17 results for "Pressure Balancing Valves", Filter Removed Additionally, the unit features a diaphragm design that virtually eliminates freeze-ups from contamination and water debris. 1-800-4KOHLER (1-800-456-4537) Kohler Co. reserves the right to make revisions without notice to product specifications. I thought I had a defective cartridge and Kohler sent me a new one. Privacy Statement KOHLER GENUINE PART GP1144925 CARTRIDGE FOR HIGHFLOW 3/4" PRESSURE BALANCE VALVE. 0000014732 00000 n Us "adults" know how to shower and don't need this idiotic temperature protection that ultimately makes it an ineffectual product. lN2kwr4;- Valve Kit came I. Call Kohler customer service since their website can be a bit confusing. Refer to the pictures or video you took earlier to reinstall the remaining parts, including the valve stem. I have a few more projects to complete and will infact be purchasing more kits like this for future projects. KOHLER. Some customers and reviewers have also reported their plumbing system producing roaring, whining, or whistling sound. We recommend using an Allen wrench to loosen the screw. Very easy to install. However, a video by Kohler itself was pretty useful and gave me the confidence to tackle this project. Chances are the cartridge too will need to be replaced. All the fixtures have 1/2 supply for hot and cold. Hello Jason, my name is Kassi with Kohler Co. As the manufacturer, we are very interested in providing consumers with a quality product that delivers the expected performance. Now for the trim kit. KOHLER Rite-Temp Pressu KOHLER needs a pro to write instructions for them, "Universal" valve is incompatible with most Kohler high-end trims. A 40-year-old valve has rendered the service expected of it and needs to be replaced. 0000001917 00000 n The DR I spoke to sent me to the ER then we saw our normal vet the next day who did emergency surgery or a strangulated hernia and she's now fine. William Buzzerd, my name is Jessica with Kohler Customer Service. Now only hot water comes out. Place the metal tube back over the valve center. When paired with compatible trim, this valve delivers a high-temperature limit stop and an optimal comfort zone, so you can set a maximum high and . K-8304-KS-NA is compatible with Forte Rite temp trim; there is an adapter kit #1225234 that would be used with the Forte shower trim to make it compatible with the K-8304 valve. We look forward to hearing from you soon! Valve Leaking and Fixing It Many customers have complained about the Kohler shower valve leaking. Products shown as available are normally stocked but inventory levels cannot be guaranteed, For screen reader problems with this website, please call 1-800-430-3376 or text 38698 (standard carrier rates apply to texts), Rite-Temp Pressure-Balancing Valve Body and Cartridge Kits with Service Stops. If the other faucets around the house do have hot and cold water, then the problem is most likely the pressure-balancing valve in your shower. One observation. Pressure balanced valves are also a safety feature which prevent accidental scalding. 0000023022 00000 n endstream endobj 11 0 obj <> endobj 12 0 obj <> endobj 13 0 obj <>stream It has proven to be reliable and versatile. The design of this cartridge does not allow you to get hot water (about 120F) as Kohler claims. The shower faucet will need to be opened to see what exactly is loose. Remove the mixer valve handle. I do apologize that the service stops caused water damage. So, now I am stuck with a newly renovated bathroom, with this valve body and cartridge and would have to otherwise crack open my beautiful new shower to replace the whole body and cartridge assembly because there are no alternative cartridges that are comparable with this valve body. After that, the shower started to drip when the valve body is in the "off" position. Easy to follow instructions included. This should have a positive turn like any other value and not be a hit or miss situation. Reattach the handle. Please call us at: 1-800-HOME-DEPOT (1-800-466-3337), Please enter in your email address in the following format: you@domain.com. 0000033107 00000 n The company has invested many years of research and innovation into developing quality shower valves. PEX Crimp Connection Pressure Balancing Valve Body & Cartridge Kit, KOHLER Rite-Temp 1/2 in. Slip the faucet plate over the tube and insert and tighten the screws that hold the cover in place. MPT Connection Pressure Balancing Valve, KOHLER Rite-Temp 1/2 in. Why Pressure-Balancing Valves Fail Pressure-balancing valves regulate both pressure and the ratio of cold and hot water that flows out of the showerhead. The design of this cartridge does not allow you to get hot water (about 120F) as Kohler claims. Rite-Temp 1/2-in ID MNPT x 1/2-in OD MNPT Brass Pressure Balancing Valve. Due to a failed pressure balancing unit, your shower may have a continuous drip. Larger holes may be helpful and whether needed or not, give installer a little more confidence that the valve will not move. Initially the lever was at the 6:00 location in the off position and the water setting was sufficiently hot at the 9:00 position. Stewardship The mixing valve cap assembly shall be of one-piece design for ease of maintenance. MPT Connection Pressure Balancing Valve with Stops, KOHLER Rite-Temp 1/2 in. Kener, my name is Jessica with Kohler Customer Service. Problems? Here, we focus on some common problems with Kohler shower valves and ways to fix them. What this means is that they just limit the hot temperature well below 120F (although they claim 120F is attainable-- it is not!). 1/2-in Universal NPT and direct sweat inlets and outlets. 0000007856 00000 n We would like to connect with you direct to assist with your warranty. FPT Connection Pressure Balancing Valve Body & Cartridge Kit, KOHLER Rite-Temp 1/2 in. Other reviewers have already covered the quality of the part and the ease of installation (well, easy by plumbing standards - you still need plumbing skills). Remove your showerhead and try running water again. The pressure balanced valve is a critical element of a shower faucet which keeps water at a consistent temperature and protects the user from being scalded. Rite-temp pressure-balancing technology maintains water temperature within +/- 3 degree F Provides anti-scald protection and temperature regulation Back-to-back installation is ideal for unique or high-volume jobs High-temperature safety stop ensures water temperature stays below 120 degree F 0000018969 00000 n Remove the trim plate and make a replacement with one from Kohler. Please contact our Customer Service team at KohlerCustServ@kohler.com. The problem appears to be one of vibration caused by a loose washer. Since, no problems, no leaks. Kohler pressure balancing valve in shower worked fine for years. [This review was collected as part of a promotion.] The last, Kohler pressure balancing valve in shower worked fine for, I installed a new American Standard Pressure Balancing Valve, Trying to disassemble Grohe pressure balance valve and place. K-12345M) Los nmeros de productos seguidos de M corresponden a Mxico (Ej. Pull out the metal tube that encircles the center of the valve. We even recommend taking a video or picture while uninstalling it. What is even harder to understand is why it was fine when initially installed and got worse over time. Kohler Rite-Temp Pressure-Balancing Valve And Cartridge Kit Is what you need if installing a new shower stall for your new home. My husband did it for me. If you have any questions or need additional assistance, please contact our Customer Service team at KohlerCustServ@kohler.com. Several customers have raised serious complaints about the quality of Kohler shower valves, including but not limited to leaks and whining sounds. Sincerely, Lisa A., Kohler Customer Service. Place the metal tube back over the valve center. It was dripping dripping dripping. Here, we focus on some common problems with Kohler shower valves and ways to fix them. Ann Sacks This is Gary Service Manager from Signature Building Systems in PA. i have a kohler K-8304-S-NA Pressure Balancing Valve and a Kohler K -728-k-na Transfer Valve w/ A Kohler K-76465- G-BN Rain Head installed in one of the homes we built. Kohler was founded in 1873, and since then, it has grown into one of the worlds best manufacturers of plumbing products. Blogs Kohler website doesn't provide a list of trims that pair with appropriate valves and vice versa. Clear All. A suspect GE whole house filter has been bypassed. Learn more, We use cookies to give you the best possible experience on our website. Little more money up front but worth it over the years. MPT Connection Pressure Balancing Valve Body & Cartridge Kit, KOHLER Rite-Temp 1/2 in. Although this process is easy and you can do everything yourself, we recommend hiring a professional plumber to help you out. When paired with compatible trim, this valve delivers a high-temperature limit stop and an optimal . Privacy Settings. The water does not heat up progressively. This could be because the pressure balanced shower valve needs to be adjusted. The input pipes are galvanized and is in an older building. 0000003491 00000 n /Filter /FlateDecode Please feel free to contact us at 1-800-4KOHLER (M-F, 8 a.m. 5 p.m. CST) for further assistance. How to decide which Kohler valve body and which trim kit? I am sorry to read your shower is dripping. 0 They get a big fail on that basic customer messaging. Fit like a charm and works like a charm. Part # 8304 . The screws are directly behind the cover plate and fasten down a metal ring that holds the cartridge in place. As they blend more hot water, it remains pretty warm. Read below for answers provided by Experts to user problems. Many shower valve designs combine the mixer and pressure balancing mechanisms into one control cartridge. Its time to replace the collar with one coming from Kohler. The next decision with regard to the valve body is to determine which type of plumbing connection you have or intend to use: I have removed and reinstalled several time and still no w. Good afternoon trying to disassemble Grohe pressure balance valve and place a new on.. need help and if ant tools that are needed.. Life-Bright Resists corrosion; Kohler Chrome have 3 layers of coating Life-50 Tested for 50 years of use, Kohlers cartridge has near diamond hardness. How to Replace a Shower's Water-Control Valve, 9 drought-tolerant plants for any outdoor space, How to Repair Single Mixer Valve Shower Valves, How to Replace a Moen Posi-Temp Shower Cartridge. It regulates the temperature of the water to reduce scalding. You should only replace the cartridge with a similar model. Hello, I just replace the water tempe. The pressure balancing (or balanced) valve is designed to ensure consistent water temperature regardless of the pressure in hot and cold supplylines. Good product. Hello DJFlow, this is Meli with Kohler Co. Kohler K-8304-KS-NA Rite-Temp Pressure-Balancing Valve Body and Cartridge Kit with Service Stops Visit the Kohler Store 998 ratings #1 Best Seller in Faucet Valves $9804 FREE Returns Available at a lower price from other sellers that may not offer free Prime shipping. We recommend involving a professional plumber throughout the process. Sincerely, Keisha L., Kohler Customer Service. Iron pipe is not recommended. Customer reviews and photos may be available to help you make the right purchase decision! <<58B6364ED21DB2110A00C7B60030C6B6>]>> Surely, I took my time and there were a few trials and errors but eventually I managed to install this quality valve. We would like to connect with you to discuss all of the options for adjusting the temperature. The illustrated price represents an average retail price to purchase. The installation was done done professionally so I don't know what the issue is. The U models are a different PEX fitting and have 1/2" PEX Expansion (F1960 style) inlets We do not doubt that the shower will work effectively after this. /CreationDate (D:20230325234549-05'00') Will be trying a replacement part. However, it might help to sand the inside of the valve with an emery cloth to remove accumulated deposits, replace the yoke and all seals with a rebuild kit. Since the valve is pressure balanced it will shut off the flow completely if there is no hot water under pressure. 155 0 obj Kit includes valve body, pressure-balance cartridge, rough-in guide, and mud guard. I just replace the water tempe. Please contact our customer service team at 800-456-4537 M-F from 8AM-5PM CST so we may gather more information and find a resolution for you. The adapter kit comes with all K-TS versions of the Forte line. When your Kohler rite temp valve is dripping or having slow or steady drip, the problem is most likely for the faulty Pressure Balancing Unit. The choice of finish varies by trim kit, so if you have your heart set on a particular finish, you may need to be flexible in the choosing a style. However, ensure that you buy an original Kohler product. Ferguson Enterprises, LLC. So, if you get this assembly, you are going to be taking warm showers, not, hot showers, if that is what you like. I bought this product in August 2022, for a complete bathroom remodel which was complete in December 2022. This helped resolve the issue. Sitemap trailer I have a Stillness T1004-4 shower handle and I need a valve. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer's expectations. 3-25-2023 23:45 - US/CA 5-6 hours and removing half of a wall until I found a video explaining it. . And we generally agree with them. Here, you need to tighten your collar screws. %PDF-1.4 <>stream Ferguson Enterprises, LLC. We're happy to help! The location is 3 floors up from the pump. Sitemap. The P models indicate PEX and have 1/2" PEX Crimp (F1807 style) inlets and 1/2" Universal NPT & direct sweat outlets. At the same time, it should offer water at high pressure. Just dont choose a trim kit with a built-in diverter, such as the Artifacts Swing Lever 1-Handle Rite-Temp Pressure Balancing Valve Trim Kit, model K-T72768-9M. When a problem does arise it needs to be attended to on priority. The water will suddenly drop 10 degrees for 10 seconds and then return. Valve shall be Kohler Model K-15701-_____-NA. Many choices! . Ethics Very handy. NPT and Sweat Pressure Balancing Valve Body and Cartridge Kit with Service Stops. Still not sure? If there is a decorative screw cover, remove the cover by prying it up with the flat edge of a standard screwdriver and popping it off. We recommend replacing the showerhead with one that is water efficient. Ensuring there are no such leaks in the bathroom becomes very difficult for most people. 155 33 Style: 8304-KS-NA 8304-K-NA 8304-KS-NA 8304-KS-NA + Showerarm 8304-PS-NA Sincerely, Meli A., Kohler Customer Service. Otherwise you have to turn off water to the house should you ever need to replace the cartridge - Cartridges should last a long time, but when they fail youll thank yourself for choosing this feature. 5.0gpm (18.9 LPM) maximum flow rate at 45 psi. This helps to release the cartridge. Sign up to receive email about product launches, events, deals & more! Whether you do it yourself or involve a professional, ensure you have everything required, including parts and the Kohler shower valve. Ensure you tighten the handles set screw. If the shower valve is pressure balanced then the cartridge and balancing spools probably need to be replaced. and 1/2" Universal NPT & direct sweat outlets. Contact Us [This review was collected as part of a promotion.] However, some experts recommend replacing it because the faulty shower mixing valve will deteriorate its quality over time and finally become fully damaged. I am sorry to hear of the frequency you have had to change out your shower cartridges. Pull out the mixer cartridge. I was not able to use the bathroom until March 2023. Universal NPT & direct sweat outlets on JustAnswer are verified through an extensive 8-step process including screening of,... N'T provide a list of trims that pair with appropriate valves and ways to fix them MNPT x 1/2-in MNPT... '' valve is shut off ; pressure BALANCE valve Allen wrench to loosen the.. It has grown into one of vibration caused by a loose washer good news is that Depot. Able to use the bathroom becomes very difficult for most people the worlds best of. Is pressure balanced then the cartridge in place BALANCE valve Allen wrench to loosen the screw fixtures have 1/2 for... Valve cap assembly shall be of one-piece design for ease of maintenance with the water temperature of! N'T provide a list of trims that pair with appropriate valves and vice.! [ this review was collected as part of a promotion. available help. Hear that you are n't happy with the water to reduce scalding position and the shower! Pressure balanced it will shut off the flow completely if there is no hot water, it remains warm! Sitemap trailer i have a few more projects to complete and will infact purchasing. Center of the pressure in hot and cold designed to ensure consistent water temperature regardless the... Good news is that Home Depot offers lots of great Kohler choices and cold.T urn heat, i installed new! Standard pressure Balancing valve 1873, and since then, it should offer water at high pressure 8-step including... You a bunch of hair pulling and doubr in your email address in the position... Problem is water efficient will be trying a replacement part has grown into one control cartridge Connection. D:20230325234549-05'00 ' ) will be trying a replacement part whether needed or,. Installed and got worse over time and which trim Kit plumber throughout the process i am truly this... Water keeps dripping out of the pressure Balancing valve timely manner so your repairs be., for a complete bathroom remodel which was complete in December 2022 valve and cartridge Kit Kohler! 3 floors up from the pump ( Kohler Co. ) we regret not going with another.. Raised serious complaints about the Kohler shower valve is working properly to reinstall the remaining parts, including valve! Taking a video by Kohler itself was pretty useful and gave me the confidence to tackle this project 3... Bunch of hair pulling and doubr in your skills and sanity Stillness T1004-4 shower handle and i a. Process including screening of licenses, certifications, education and/or employment and sanity hearing from you resolving. Useful and gave me the confidence to tackle this project Kit with Service.. Initially the lever was at the same time, it has grown into one control cartridge everything yourself, recommend. Highflow 3/4 & quot ; pressure BALANCE valve retail price to purchase M952100-0070A and no water a.. Everything required, including parts and the Kohler shower valves and ways to fix them screws hold! The cover in place an average retail price to kohler pressure balancing valve problems the ratio of cold and hot water flows. Rough-In guide, and mud guard is pressure balanced it will shut off discuss all of the you... No hot water, it remains pretty warm the location is 3 floors from... Slip the faucet plate over the valve is pressure balanced it will shut off need! Balanced ) valve is incompatible with most Kohler high-end trims not move very sorry to that. To the pictures or video you took earlier to reinstall the remaining parts including! May be helpful and whether needed or not, give installer a little more money front... Whistling sound stall for your new Home is loose Home Depot offers of. Availability, please contact our Customer Service team at KohlerCustServ @ kohler.com Statement Kohler part... Pretty warm the company has invested many years of research and innovation into developing quality shower valves ways... Accidental scalding it and needs to be replaced is pressure balanced shower valve working!, the shower truly sorry this was not able to use the bathroom becomes very difficult for people! The process @ kohler.com drip when the valve center, for a complete bathroom remodel which complete. Wrench to loosen the screw Kohler choices, some Experts recommend replacing the showerhead with one coming from Kohler @. Complete in December 2022 includes valve Body & cartridge Kit, Kohler Rite-Temp 1/2 in to... The best possible experience on our website Home Depot offers lots of great Kohler.... Able to use the bathroom becomes very difficult for most people they a... Tube that encircles the center of the water will suddenly drop 10 degrees for 10 seconds then. On priority de productos seguidos de M corresponden a Mxico ( Ej after that, shower. Balanced it will shut off shower mixing valve cap assembly shall be of one-piece design ease. From the pump notice to product specifications valves, including but not to. Will be trying a replacement part an Allen wrench to loosen the screw yourself or involve a plumber! Availability, please contact our Customer Service of thought into our products, it! Got worse over time and works like a charm and works like a charm replace. Not meet a Customer 's expectations pulling and doubr in your skills and sanity the of... Stainless steel screws to hold the valve in place an extensive 8-step process screening. Some Experts recommend replacing it because the faulty shower mixing valve will deteriorate its quality over time a valve! @ domain.com Showerarm 8304-PS-NA Sincerely, Meli A., Kohler Rite-Temp 1/2 in expected of it and needs be... N'T provide a list of trims that pair with appropriate valves and ways to them! Photos may be available to help you make the right purchase decision and find a resolution you. To check if the shower faucet will need to be opened to see what exactly is.. At the 9:00 position revisions without notice to product specifications your earliest.... Have raised serious complaints about the quality of Kohler shower valves has grown into one of vibration caused by loose. Involving a professional plumber throughout the process Pressu Kohler needs a pro to write instructions for them, `` ''. In the `` off '' position revisions without notice kohler pressure balancing valve problems product specifications up but! Or need additional assistance, please contact your local distributor fine for years you should only replace the cartridge Kohler. Assist you in a timely manner so your repairs can be carried out efficiently and effectively is hot! Or miss situation you are n't happy with the water to reduce scalding, LLC initially lever... Mechanisms into one of vibration caused by a loose washer a video or while! Are the cartridge and Balancing spools probably need to be opened to see what exactly is loose this. The faulty shower mixing valve will deteriorate its quality over time learn more we... Turn the shower new shower stall for your new Home similar model you @.... For 10 seconds and then return installer a little more money up but... And sweat pressure Balancing valve M952100-0070A and no water designs combine the mixer pressure! A replacement part encircles the center of the Forte line efficiently and effectively skills and sanity of kohler pressure balancing valve problems that with... Which Kohler valve Body & cartridge Kit with Service Stops caused water damage productos seguidos de corresponden! Our website have had to change out your shower may have a few more projects to and... Hearing from you and resolving this issue skills and sanity valve center not move tighten the screws hold... With appropriate valves and vice versa screening of licenses, certifications, education and/or employment messaging. Metal tube back over the years would like to connect with you direct to assist with your warranty but... Email our Customer Service n't happy with the water will suddenly drop degrees. Sent me a new shower stall for your new Home, Kohler kohler pressure balancing valve problems. Tighten your collar screws know what the issue is and then return ensure you! Seconds and then return water flow from the shower started to drip when the valve will move! We even recommend taking a video by Kohler itself was pretty useful gave! Is designed to ensure consistent water temperature regardless of the Rain Head hours after the valve.. Learn more, we use cookies to give you the best possible experience on website. Like a charm and works like a charm from you and resolving this issue a bunch of hair pulling doubr. And sweat pressure Balancing valve with Stops, Kohler Rite-Temp Pressure-Balancing valve and cartridge Kit, Kohler Customer.... Assist with your warranty if there is no hot water, it remains pretty.... This valve delivers a high-temperature limit stop and an optimal some customers and reviewers have also their. Education and/or employment us [ this review was collected as part of a promotion. the... Appears to be replaced the cartridge and Kohler sent me a new American Standard pressure valve... Found a video explaining it, rough-in guide, and since then, it has into! Completely if there is no hot water, it should offer water at high pressure cartridge Kits Service... Regret not going with another brand 8304-KS-NA + Showerarm 8304-PS-NA Sincerely, Meli A., Kohler Service... Is water keeps dripping out of the valve stem hear of the water reduce. Use cookies to give you the best possible experience on our website the center of the Forte.!, Meli A., Kohler Rite-Temp 1/2 in does n't provide a list of that. Valve Leaking and Fixing it many customers have raised serious complaints about the Kohler shower valve designs combine mixer...

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kohler pressure balancing valve problems

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