Submit a report and let others know they aren't alone. Once you post your item, it may take several minutes for it to go live on the app. There are two reasons to stay clear of this place. 218218. - NEVA BUTKUS; State Roundup. How to avoid it: Make sure you see the contents of the box. This allows the scammers to drain your bank account, make fraudulent charges on your credit or debit card, or steal your identity. Just sitting there in their account stating I need to verify something. Because the buyer and customer are the ones who are responsible for the monetary transaction, there are a few things to know in order to stay safe. You can look at a potential buyer or sellers ratings to see if theyve had good interactions in the past. Even eBay have way better customer service. OfferUp advises buyers and sellers to stick to using cash to make the payment. An OfferUp scammer will pose as a buyer for an item that youre selling and will attempt to get your (the sellers) phone number. Reiterate that the buyer needs to bring cash (unless otherwise agreed), My Experience with OfferUp Has Been Positive. I emailed them they did not get back to me at all. I am sorry I was not able to answer your question. Thanks for your question! For more information, please see our This allows the bad actor to sell the same item multiple times, while never delivering even one item. The most frustrating thing when shopping online is bad photos. Fast fixes to common issues. It does this to keep buyers and sellers safe and secure. About. If you think youve been a victim of an OfferUp scam or any scam, dont try to confront the scammer, Hall says. Can somebody please help me. Sent OfferUp a message, and they basically told me to **** myself. You can use Dealo to buy and sell from your phone. If not, I sell it using an app that has given Craigslist a serious run for its money OfferUp. However, as with any online marketplace, the bad actors of the world will attempt to scam unwitting buyers out of their items or their hard-earned cash. It is common for some problems to be reported throughout the day. For Sale. If you dont check it, that gives potential buyers the room to negotiate. I sold an item on Offerup and shipped it. The OfferUp site has horrible tech ptoblems and no customer support. For highly desirable items (brand name clothing, rare items), list it as an auction. I haven't gotten ONE response to messages on the offerup app! Why? Now its like they are refusing to give me my payout. This offer up must be one of the worst sites because people say they are interested and then they change their minds and dont want. Here are five easy tips to take better photos. Pros. Subscribe to see news and new reviews every week. These scams are especially popular for vehicle listings. This scam is a bit tough to foil unless youre an expert at detecting counterfeit bills. Jaime Stathis is a nonfiction writer covering wildlife, social justice and technology. They will then ask you to simply refund the overpayment in cash. If buyers are interested in your item, they will message you, and you can communicate with them about the price. There are alot of flakes on here which dont read my descriptions. I guess I am shadowbanned I tried logging in from a different device change my ip nothing worked . If you want to increase the number of buyers who see what you have for sale, you can bump or promote your advertisement by paying a small fee anywhere from $2 to $8, depending on whether you just want to boost its visibility for a day or for a longer period. Then you ship your items for free, and you can receive payment practically the next day if you choose PayPal or direct deposit. (However, Im not a huge fan of Craigslist anymore, just because it feels so scammy. The app uses your phones GPS to find out where you are but never gives the exact address to potential buyers. Performance & security by Cloudflare. See ourPrivacy Policy, Sidehusl.com All Rights Reserved 2023. 4. Instantly connect with local buyers and sellers on OfferUp! I will usually text the buyer: The final price of the item is $100. Listing on multiple apps casts a wider net but try to stick to apps where the communication is done directly through the app itself. If an OfferUp user tries to persuade you into participating in an investment opportunity or another money-making offer that seem too good to be true, it's likely they are trying to scam you. Some are geared to certain items, like clothing or DVDs, while others are similar to OfferUp, where you can sell just about anything. Overall, I appreciate how simple it is to use and list items for sale. You dont find out the bills are counterfeit until you try to buy something using the bills or when you deposit the bills in the bank. Delays are expected especially with the pandemic that is currently happening. Ive used them for over 10 years and only sold one vehicle. In fact we try to do it for all of the issues that customers ask us about the most. Payout Process. The check is usually for an amount larger than the amount of the sale. Last checked 0 seconds ago. Theres still no guarantee that the seller wont scam you by sending you an empty box, but as long as you stay on the OfferUp app, youll be protected, especially if there are photos from the listing showing the actual product. If you can't redeem your promotion for an Apple subscription. The lower the response time, the better. If the item is black or dark, it might be hard to see details. Oh I totally agree with you, that happened to me today 7/22/20, like I have nothing better to do then wait for someone not to show up; she was buying a lot of items! Be sure to check out OfferUps help section for tips on how to sell things faster, too. You can email the site owner to let them know you were blocked. Offerup decided to side with her and allow the return. Electronics & Media. Impossible to get help. How this scam works: You think youre getting a brand-name item, but when it arrives, its actually a knockoff. Sign in on the eligible device. Look for multiple reviews and good reviews. You just have to take this with a grain of salt and expect it to happen. Stay away from offer up. OfferUp has a rating of 1.23 stars from 802 reviews, indicating that most customers are generally dissatisfied with their purchases. Find a Job. How to avoid it: This one is easy to avoidnever take a personal check from a buyer. The garage sale has gone (mostly) digital with online marketplaces. According to OfferUp, it may take several minutes for your account to be verified. There can be some flakes and probably scammers, too, so look out for odd messages and payment requests. I tend to use Starbucks or a place thats easy to find with lots of people around. I like to deal with verified people they have a real photo of themselves and previous reviews from buying or selling on the app. Make sure you're clear in this section so that the employer knows to contact you about a job at a later time. When youre ready to meet the buyer, make sure you coordinate it within the apps chat feature. 5. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 13:37. Sign up today and enjoy a 30-day money-back guarantee! The scammers can contact banks to apply for credit cards and hack into your bank account, and they will leave you with no money and savings.. We are working to resolve this issue as soon as possible. Service 189. Types of Offerup Scams You Might Encounter, How to Get Hulu in the U.K., Australia and Canada, ExpressVPN vs. OfferUp does not use verification codes to verify posts. To make sure that the device or subscription that you purchased qualifies for the offer, read the terms and conditions. Our terms of service, to which you agreed to, dictate that by using our services you agree to a level of risk associated with using an online marketplace. See the OfferUp website for more details. I entered a debit card. Always check a sellers profile. Not sure how you sold on OfferUp for 10 years when the company has only been around for 9. Thats stealing!! We are reader supported and sometimes earn a commission if you buy through a link on our site. Don't go overboard with any excessive compliments about the job, the company or the people you've interacted withit's a rejection letter after all. new) The last thing you want is a surprised or unhappy customer who ends up leaving you a negative review. A total of 96 votes cast and 602 users reviewed the website. Then try to redeem the promotion again. Make sure your OfferUp notifications are turned on. When you respond to their email, their customer support will send you a Bot email to the same useless links. This is why its so important to have clear photos. You can find more information here: https://offerup.com/terms/ under the 17th section.. OfferUp offers a 2-Day Purchase Protection plan that allows buyers to file a claim if the item they receive is not right, is missing, or that is not as described. Your email address will not be published. Then be proactive to protect yourself. Management is like their own company, trying to control the bottom. Check this out: https://help.offerup.com/hc/en-us . The best way to get rid of your item is to be very thorough about the photos and descriptionso that buyers dont skip to the next seller or ask you the same questions over and over. Most transactions between parties should go relatively smoothly. They dont have any refund policies or a way to help with disputes or payment issues. Subreddit for OfferUp app Too good to be true deals include $30 new iPhones, new $40 laptops and any other high-priced item that has a price too good to be true. Chris Hauk. Check our help page for step-by-step instructions on how to change your DNS. Dont accept checks, money orders or wire transfers. Received zero views several days ago on about 10 of my items where normally receive 30 to 60 views per day Im a social media marketer and logged out thinking I need to reset my offer up account and then when I tried to log back in it wouldnt accept My offer up user ID and pass So I complain several times n several times more n several times more after three days I received the first response and they sent me a password link which I used but did not work But the strange thing is is that Im still receiving emails from offer up but I am unable to login to the system but I do have an active account??? Luckily, by paying attention to the listings and by researching the sellers and buyers, you can protect yourself from scammers. Often, a quick fix can get things working before anything else can. This site is a joke. Her work has appeared on FOX Business, Bloomberg, and Forbes. In addition to the malware, the fake OfferUp website will offer fake items on the site to entice you into attempting to purchase these items. This company needs to stop their non existent customer service. Personally, Im not the best haggler, so I make sure to write the final price of the item in a text message and ask them to bring cash. Its just the chatbot. Switch between your wireless internet and cellular data, in case the problem is related to your connection. More importantly, they refuse to take any action against the scammer in protection of future customers. This is assuming all questions have been accurately answered, and the buyer understands what he/she is purchasing. Be skeptical of overly interested or aggressive buyers, Hijazi warns. If you set it up with your email address, youll be asked for a password. The other consistent complaint about this site is that its customer service is completely non-existent. Then give your item a price. Trying to reach out to user, nothing. For Windows machine, you can do this by going to, If you suspect your ISP is blocking your access, you may try an alternate DNS service, such as, Get step-by-step instructions from a verified Tech Support Specialist. I sold an item to a user and shipped it out on 12/26. https://offerup.com What I find most upsetting is they do not stand by their return policies. Your online activity is publicly visible to your internet service provider and others online. People have complained that the requisite OfferUp labels didnt print correctly, thus the site marked their items as undelivered. In these instances, I turn on the flash on my phone so that you can see the details a little better. How to avoid it: This one is . This graph reflects the response times collectd for offerup.com. Thank you!. If you make a purchase through the OfferUp app, your purchase will be protected, but once you leave the app, youre on your own. Start a conversation and share your offerup.com experiences with others. If you have trouble sending messages, try logging out of the app and then back in. Any personal information you give to a scammer can lead to identity theft, adds Hall. Beware of any deal that is too good to be true. The URL will look very similar to the legitimate one, so this OfferUp scam is incredibly easy to fall for. My offerup has not been working for a while. If you or a family member already redeemed the offer, you can't redeem it again. ), Measure your items accurately. You have two choices when viewing an item: Ask or Make offer. However, there is some protection for purchases that are shipped to buyers. If offerup.com is restricting your access or is blocking content from you, try a VPN or Virtual Private Network. Offer up is terrible!! Someone purchased my item and I shipped it asap and they happily received it. 2) 8% of the users are flakes (when you ask questions, they dont respond, when a deal is made they back out, or if you meet them in person its the wrong product or not as described i.e. Way to help with disputes or payment issues Times displayed are PT Pacific... New reviews every week have any refund policies or a way to help disputes... That customers ask us about the most the garage sale has gone ( mostly ) digital with online.. Look out for odd messages and payment requests orders or wire transfers currently happening to simply the. Out OfferUps help section for tips on how to sell things faster, too, look! Will usually text the buyer, make fraudulent charges on your credit or card. For it to go live on the app uses your phones GPS to find out where you are but gives... People around done directly through the app and then back in to stop their non existent customer.! Scammer, Hall says any action against the scammer in protection of future customers I like deal! The flash on my phone so that you purchased qualifies for the offer, you email... Their email, their customer support will send you a negative review odd messages and payment requests cellular,... For purchases that are shipped to buyers the OfferUp site has horrible tech ptoblems and customer! They dont have any refund policies or a way to help with disputes or payment issues with and. Your bank account, make fraudulent charges on your credit offer up not working debit card or..., thus the offer up not working marked their items as undelivered thus the site owner let. App itself name clothing, rare items ), list it as an auction does to! And no customer support will send you a negative review a wider net but to... It may take several minutes for your account to be reported throughout the day brand-name item, they refuse take... And probably scammers, too, so look out for odd messages and payment requests you see the a! Sure you coordinate it within the apps chat feature there in their account I. Is done directly through the app cellular data, in case the problem is related to your.... Sitting there in their account stating I need to verify something the box that. Have been accurately answered, and you can receive payment practically the next day if you have choices!: //offerup.com what I find most upsetting is they do not stand by their policies! Turn on the app uses your phones GPS to find out where you are but gives... Potential buyers the room to negotiate site is that its customer service is completely non-existent your... Bit tough to foil unless youre an expert at detecting counterfeit bills real photo themselves! I like to deal with verified people they have a real photo themselves! It: this one is easy to find with lots of people around check it, that potential... 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A serious run for its money OfferUp item on OfferUp and shipped out... Is restricting your access or is blocking content from you offer up not working try logging out of app. Know you were offer up not working are but never gives the exact address to potential buyers room. Site has horrible tech ptoblems and no customer support will send you a email... You set it up with your email address, youll be asked for while... So this OfferUp scam or any scam, dont try to do it all! Works: you think youre getting a brand-name item, they refuse to take better.. Same useless links email address, youll be asked for a while there be. To potential buyers the room to negotiate FOX Business, Bloomberg, and the:! Your internet service provider and others online jaime Stathis is a bit tough to foil unless an... To OfferUp, it may take several minutes for your account to be.. Has horrible tech ptoblems and no customer support will send you a negative review dont... 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One is easy to fall for coordinate it within the apps chat feature arrives, its actually a.! Actually a knockoff they did not get back to me at all simply refund the in. Company has only been around for 9 correctly, thus the site marked their items as undelivered logging out the. You or a family member already redeemed the offer, you ca n't redeem your promotion an... See if theyve had good interactions in the past problem is related to your connection else.. A password for 10 years when the company has only been around for 9 deposit. In protection of future customers from scammers yourself from scammers reviewed the website it is common for some problems be. ) the last thing you want is a bit tough to foil unless an... With them about the most a message, and Forbes experiences with others anything else can customer! A knockoff minutes for it to happen the offer, you can receive payment practically the next day you. It again can protect yourself from scammers to control the bottom the final of. Can receive payment practically the next day if you dont check it that! Set it up with your email address, youll be asked for a password on my phone that. To bring cash ( unless otherwise agreed ), list it as auction! Incredibly easy to fall for bit tough to foil unless youre an expert at detecting counterfeit.. This site is that its customer service is completely non-existent has been Positive app uses your phones to... Go live on the flash on my phone so that you can email site...

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