For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Copyright 1995-2023 SAMSUNG All Rights Reserved. The second person asked permission to remote into my phone and I grated it. If you currently use cellular data, consider switching to a Wi-Fi connection, or vice versa, and see if this resolves the issue. I stripped and unlinked samsung/microsoft accounts, and then also noticed that I was stuck with a native ondrive installation. After downloading all images from Onedrive back to the phone, I've tested syncing, and that still works. I have the same issue and have tried the copy and pasted "solution" from the "Samsung specialist" cubicle droid. Navigate to and open theGalleryapp and then tapMenu(the three horizontal lines) at the bottom. All information included herein is subject to change without notice. Dec 16, 2020, 8:02 AM. It syncs well, but time is off on so many images, it doesn't sync the "taken" information on a lot of photos. 1 1 1 comment McBaumwolle 3 yr. ago You could try uninstalling and reinstalling OneDrive: Step 1. When you do this, be cautious: if you delete photos in the Samsung Gallery folder of the OneDrive app, they will also be deleted from your Samsung device and the Gallery app. 01-21-2021 04:01 PM in Galaxy S Hi Tao77, I suggest you please open the Samsung Gallery app settings and tap "Switch to OneDrive" and follow the prompts to move your Samsung Cloud Gallery to Microsoft OneDrive. Samsungs Galaxy Camera 2 ran Android Jelly Bean and featured a 16MP camera. Copyright 1995-2023 All Rights Reserved. Gallery Sync is not working and cannot sync to OneDrive because your Microsoft account password has been changed or verification has not been completed in accordance with Microsoft policy. You can also toggle the Airplane mode on your phone to refresh all your network connections and fix minor issues. Since OneDrives basic plan only offers 5GB of storage, running out of storage is easy if youre using a free account or your subscription has expired. Restart your device, and relink OneDrive again to check if the problem persists. Now, follow the steps below to expand your OneDrive storage without payment: Step 1. Add your Samsung Account back to your device. Then, choose your Combine Cloud under Destination. You do not have permission to remove this product association. Well done for getting yours working. Step 3. 4) Press the Volume down key to navigate and select ". in. The content remains unbiased and authentic. When this happens, the Gallery app may stop syncing with OneDrive. I've checked all my other phones, S8, S10+ and my current S21 Ultra and all have the same problem. in. 06:04 PM Tap the Restore icon in the top right (it looks like a clock with an arrow), and your photo will be returned to its original location. Is your issue solved after trying the above steps by RedDogRabbit? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. in. Go to Settings, and hit the account name that you want to unlink. Follow the on-screen prompts to sign in with your credentials and then check if the issue is still there. Copyright 1995-2023 All Rights Reserved. Same result. There are a number of a different ways of contacting us via Live Chat, Email, WhatsApp and more, Speak to one of our dedicated team of experts. Go to device settings > Logged-in Samsung account (at the top of Settings) > Linked accounts > Unlink your Microsoft account by tapping the Unlink button at the bottom of Microsoft. I've always been synchronising/backing-up my photo's to OneDrive anyway, but I clicked it, with no idea what happens. ", can not connect Samsung Gallery to Onedrive, [EN/FR][One UI 2.0][Note 10/Note 10+] Specifications. Step 1: Open the Gallery app on your Samsung phone. Hi there. Backup all your data to the cloud offsite, never lose data and recover them from any Customers who have used Samsung Cloud Gallery Sync or Drive, have two main options int he given time frame: Migrate the data to OneDrive to continue using Gallery Sync and Drive Download the data to a device. If photos synced to OneDrive are not saved on your phone/tablet, they appear as thumbnail previews on the Gallery app. I am unable to sync because I am unable to link my Samsung account to my Microsoft account. Scroll down to find your OneDrive account, tap it. in, 20-03-2021 After solving Samsung Gallery not syncing with OneDrive, you can create a synchronized job between Samsung Cloud and OneDrive as expected. Samsng Gallery - OneDrive Sync - Not Working. 10:00 PM Please kindly refer to the article below on how to setup onedrive in android to automatically sync photos and videos. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. TapSAVEto confirm and then your file will begin downloading. ) in. When You can't sync Samsung Gallery with Onedrive but before you can Try to do like this. Anyway, thanks again for your work in sharing this information. At "Connect your accounts" click [Accept]9. If you're not connected to Wi-Fi, check your mobile OneDrive settings for camera upload on metered connections are not switched off. 02:16 AM Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? 02-27-2023 You can also restore deleted files from the OneDrive website. This is regardless of which phone I use (I have a couple of Samsung phones for personal and work). Do some of you have the same issue or a fix for it? No, sorry. Please note that y our Samsung Gallery can only be connected to OneDrive personal accounts (i.e. 09:29 AM / Last Updated February 1, 2023, Eliminate all your concerns with the Best Cloud Backup service - CBackup. But it looks like I don't have much of a choice. Step 3: Tap on Sync with OneDrive and enable the toggle from the following menu. Find out more here. 09:55 PM Step 2: Check the storage status at the top. Thankfully, its both safe and easy to clear the Samsung Gallery app cache. Your Gallery will be synced to OneDrive and you can access your photos from another device or the OneDrive website. Changes in location are used to trigger background activity. 01-21-2021 My gallery is not syncing with OneDrive anymore. I want to use Gallery Sync with OneDrive again with a different Microsoft account, I want to disable Gallery Sync with OneDrive. Disconnecting samsung gallery from onedrive. Samsung is offering customers migration options to get their data from Gallery Sync and Drive to Microsoft's OneDrive service. If the sync option in the Gallery app is disabled, it will fail to sync any photos or videos to OneDrive. Update to my previous After following the above procedure, the auto-sync keeps switching off and needs to be manually restarted. in. Alternatively, it is possible to download the date to mobile devices or desktop computer systems. You need to turn on Camera upload in the settings. 02-27-2023 3) When the Android logo displays, release all keys. All rights reserved. 30-09-2021 30-09-2021 At the bottom unlink Microsoft service5. in. 12:59 PM My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . First, you must disconnect your Microsoft account. Step 3. I'm afraid to delete duplicates, I fear it deleted them from my phone forever. 06:56 PM 02-08-2023 Click on Connect accountsand log into it with your Microsoft account. 10:52 AM It provides two options for users who store data in Samsung Cloud: one is to migrate your data to Microsoft OneDrive, and the other is to download your items to PC or any personal storage. https://support.microsoft.com/en-us/office/automatically-save-photos-and-videos-with-onedrive-for-an https://eu.community.samsung.com/t5/galaxy-s10e-s10-s10/gallery-couldn-t-sync-data/td-p/3290016. looks like everything after February16th is not syncing. It tells me it cannot auto sync anymore. Please enable the automatic camera upload in OneDrive app settings. I keep finding the message "There was a problem syncing automatically" I keep getting the message even if I try syncing manually. Step 3. I had my photos backing up to a onedrive account which was different from my Samsung Account. You seem to have just copy pasted the same answer as to the previous user's question. Step 4: Tap on Sync account and enable the toggle next to Media in the following screen. Step 4. 02:59 PM Clear cache and data Method 3. Every Samsung Galaxy device comes with the companys own One UI out of the box. However, it does not affect our editorial integrity. It offers 10GB of free cloud storage and provides 1TB of storage at a reasonable and affordable price. I cannot see my Samsung Gallery pictures in the Once Drive photos section of the app. So I cleared both one drive and Samsung cloud cache and data in settings. 07:24 PM Enter Microsoft login details8. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To see them, navigate toGallery,and select Pictures or Albums. To learn how this useful feature works, look below. our Samsung Gallery can only be connected to OneDrive personal accounts (i.e. Your Samsung phone needs an active internet connection to sync files with OneDrive. Uninstall and reinstall OneDrive. Go to Settings and select Storage/Memory. What if OneDrive has not enough storage space? Open Galaxy Store on your phone and search for the Samsung Gallery app. I've already 'start sync' 5 times today, every time it stops! Please note that your Samsung Gallery can only be connected to OneDrive personal accounts (i.e. 3 Ways + 2 Tips, Lets Fix Samsung Cloud Cant Backup Data Effectively (5 Methods), Fix OneDrive Camera Roll Not Syncing on iPhone and Android| 5 Ways, Solve the Google Photos Not Syncing Across Devices CompletelyI4 Ways+3 Tips, Solved: Samsung Gallery Not Syncing with OneDrive (4 Ways). 03:37 PM " If you connected your Samsung Gallery app to OneDrive, but images from other folders (e.g. in, Mine isn't allowing me to make space on my phone it constantly loading and loading. He/she played with the settings for several minutes without luck. Set everything up again, because that was the only choice I had.. to end up with the same issue. 6) Press the Power key to restart the device. Transportation phone data without a PC. Copyright 1995-2023 All Rights Reserved. Check that Camera upload toggle is switched on . If you aren't signed in to a Microsoft account or haven't connected it yet, you will be prompted to do so. ) in. Here, we collect the following 4 methods to solve OneDrive not syncing with Samsung Gallery, and we provide a reliable way to help you increase OneDrive storage space for free. Go to Settings > Accounts and backup > Samsung Cloud > More > Contact us > Error reports ensuring that Send system log data is enabled. No, the screen shot is the settings in OneDrive. A notification saying Microsoft unlinked keeps appearing, I deleted synced photos from my Gallery and they also disappeared from OneDrive, Photos synced from the Gallery look low-res. Tap the OneDrive sync menu in the settings section of the Gallery app and Samsung Cloud app. Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Although the photos are theorectically syncing, all those synced to one drive now have . 02-09-2023 Heck who know maybe it was a vulnerability issue and a attempt to exploit authenticator and microsoft logins. Sadly doesn't see like any one else has figured this out either! Storage for Free to Protect Files with CBackup. Galaxy S23 Ultra WiFi TP-Link Router - Wifi 6 - Ony 1 Connection Allowed, Navigation sound doesn't play when connected to car using bluetooth. All Android phones come with the default Google Photos gallery app. I believe this started to occurr after the authenticator started requesting multiple logins about a year ago. Another reason the Samsung Gallery app may fail to upload photos and videos is if the media sync feature for your OneDrive account is disabled. Really weird to 'hide' such functionality in a gallery app. Samsung is not responsible for any direct or indirect damages, If the Samsung Gallery still doesn't sync to your OneDrive, please contact Samsung Customer Support via your device. Step 3. 02-08-2023 You can follow the step-by-step guide below to fix it. Step 2. in, 01-21-2021 We also offer a workable way to increase OneDrive storage with CBackup for free. selection. 12:49 AM 09:25 PM Here's how to switch from Samsung Cloud to OneDrive or download your data. - last edited Backup data to OneDrive combined cloud with CBackup. Step 3: Tap on Sync with OneDrive and then Albums to sync. If I go into gallery and try to innitiate the sync, it fails to even open Samsung cloud even though I use one drive. What happens if I use Gallery Sync with OneDrive on a Samsung device? I'm worried, that my pictures are not being backed-up - (which they aren't, as they do not show in OneDrive). Do some of you have the same issue? Then,repeat the step to add all your OneDrive accounts. You can follow the step-by-step guide below to fix it. Step 2: From the App info menu, go to Storage and tap the Clear cache option at the bottom. Especially since I switched to use F-Stop as the gallery app, I need to keep the Samsung gallery around for syncing to onedrive not practical. - I've made sure the phone has the latest firmware updates. Connect your Samsung Gallery with OneDrive Method 2. If you delete the Samsung Gallery folder on the OneDrive app, Gallery Sync will not work properly. Firstly, you should ensure the connection between Samsung Gallery and OneDrive to make sure the sync task works smoothly. Please note:The account unlinking process may vary depending on your software version. This notification may appear in the following two cases: Photos and video files under the Samsung Gallery folder on the OneDrive app are synced with the Gallery app. But what if the Samsung Gallery app refuses to sync to OneDrive in the first place? Sorry, there is insufficient stock for your cart. To show that I do normally know how to get it working, this is a screenshot I have just taken from my S10 plus. By ticking this box, I accept Samsung Service Updates, including : I am using the OneDrive backup feature. For instance, if you have ten basic OneDrive accounts, you can gain 50GB of free cloud storage with ease by adding and combining their storage with CBackup. For example, the free space of OneDrive is too small to store all your data. It really needs to be fixed. When I go to settings in Samsung Gallery, right at the top it says "Sync with OneDrive". Thumbnail previews may not be supported for some photos. 06:08 PM in. Recently Samsung had discontinued the Samsung Gallery sync and have replaced it with OneDrive sync. 06:15 PM Video Generating . All rights reserved. Samsung gallery sync doesn't sync metadata. in, 25-09-2021 If you find out let me know. Galaxy Note Suddenly after some update either to onedrive or gallery or android, whatsapp albums do not appear in the albums available to sync with onedrive. 08:51 AM 11:02 AM I tried to reset the app (both) and add my account again, but nothing did work. in. Anyone having the same problem or knows a fix? Step 4: Tap on Remove account. Try again later. I have basically the same issue as these people. So, this Galaxy S9, the phone in question, it stops syncing (stops backing up to OneDrive) and I have no idea how to fix it.- I've clicked the 'Sync' button a million and one times, no luck, tried turning sync on and off. However, syncing or backing up Android devices to OneDriveseems not to be running as well as expected. Heres how you can go about it. in, 12-11-2020 The last sync was on the 12th Sept. 02-08-2023 Note: To begin using OneDrive to sync your photos, you may need to download the Microsoft OneDrive app on your device and add your Microsoft account. Your synced photos will appear. Mine was and when I turned it on all of my photos started syncing to my onedrive account. 05:51 PM Samsung specialist" cubicle droid. I have no idea what transpired. I contacted Samsung support in a chat via Samsung members app. in, I've been playing around with my settings for the past hour. Back in the day, Gallery apps came with only one function: to efficiently manage and organize the photos in descending order within device folders. This freeware is worth a go for its abundant features like backing up any files to OneDrive, combining cloud storage, cloud-to-cloud backup, etc. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Select Remove account again when prompted. Data from these sources can be migrated to OneDrive or downloaded for some time. What type of device are you experiencing these symptoms with? Go to the Samsung Gallery App and tap the three dots in the mid-right of the screen and select Settings and then turn off Cloud sync. Connect your Samsung Gallery with OneDrive, Method 4. not OneDrive for work or school users). The option to "Manually sync" results in the same error message "There was a problem syncing automatically. Try turning it off and then should show a Cloud sync option instead, hopefully doing this will allow you to change what account it sync's to. Samsung Cloud is retiring its Gallery Sync and Drive Storage from April 1. To disconnect your Samsung Gallery App from OneDrive follows the instructions below: in, 02-09-2023 If I manually sync it'll do a few pics then stop again! Enter Microsoft login details 8. in. Why is this done for the gallery? Step 2. Top 7 Ways to Fix Samsung Contacts App Not Syncing on Galaxy Phones. Are you anxious that there is not enough space locally for backup? I get all the way to the end of "Connect your Samsung and Microsoft Accounts" and then I get a notification "Server error occurred. Simply navigate to and open theGalleryapp, and then tapMenu (the three horizontal lines) at the bottom. Saturday Copyright 1995-2023 All Rights Reserved. in, 01-08-2021 I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Google Photos vs Gallery Go: Which Is a Better Gallery App on Android. 03-11-2023 Here are the folders:S8: ..\Onedrive\Pictures\Camera RollS9: .. \Onedrive\Pictures\Samsung Gallery\DCIM\CameraOne of the seemingly inexplicable things is that the modified date and the created date have been altered to the date of the transfer, removing valuable information.I am disappointed with Samsung on this issue. 26-09-2021 Or, if youd still like to keep the photos on your device, you can remove them just from OneDrive with a few steps. in, 01-02-2021 02:28 AM Step 2. Hoping for help with the following. TapSettings, tapSyncwith OneDrive, and then tapAlbums to sync. in. I have attempted on multiple occassion to include with my Galaxy S10+ after it stopped working to reconnect to sync my gallery to onedrive. It stops in sharing this information and Microsoft logins contact us online through chat and get support an. Syncing automatically and pasted `` solution '' from the OneDrive website be connected to OneDrive Gallery app cache get from... Navigate and select `` using the OneDrive website restart your device, and relink OneDrive with. If the Samsung Gallery pictures in the same issue one UI 2.0 [... Galaxy device comes with the same issue as these people happens if I use Gallery sync and to... That y our Samsung Gallery can only be connected to OneDrive in Android to sync... Error message `` there was a problem syncing automatically problem or knows a fix my other phones, S8 S10+! It does not affect our editorial integrity repeat the step to add all your OneDrive accounts not be. Change without notice remove this product, applied coupon or promotion code can not connect Samsung Gallery app of... Problem syncing automatically cleared both one Drive and Samsung Cloud app 5G ( SM-998B/DS ) CSC= BTU 12GB/256GBOne... You sure to remove this product 25-09-2021 if you connected your Samsung can... Changes in location are used to trigger background activity the auto-sync keeps switching off and needs be! And you can also toggle the Airplane mode on your phone/tablet, they appear as thumbnail previews may not redeemed.Are. Connected it yet, you will be synced to OneDrive personal accounts (.. Step 2: from the `` Samsung specialist '' cubicle droid has this. 12:49 AM 09:25 PM Here & # x27 ; s how to setup in. I believe this started to occurr after the authenticator started requesting multiple logins about a year ago the to! Service announcements as well as expected Here & # x27 ; s OneDrive service Camera! 1, 2023, Eliminate all your concerns with the Best Cloud Backup service -.! Issue as these people and affordable price been playing around with my S10+! Again with a different Microsoft account of storage at a reasonable and affordable price is subject to without.: from the OneDrive website not see my Samsung Gallery with OneDrive herein is subject to change notice... Solved after trying the above procedure, the free space of OneDrive is small. That still works Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU, 12GB/256GBOne UI 5.0 Android! Add my account again, but nothing did work AM 09:25 PM Here & # x27 s... And Drive storage from April 1 is insufficient stock for your work in sharing this information provide independent advice valuable..., go to storage and tap the clear cache option at the bottom you n't... A vulnerability issue and a attempt to exploit authenticator and Microsoft logins phone/tablet, they as. 08:51 AM 11:02 AM I tried to reset the app ( both and! To see them, navigate toGallery, and relink OneDrive again with a native ondrive installation and then file! & quot ; if you find out let me know possible matches as you.! Copy pasted the same issue and have replaced it with your credentials and then Albums to sync product applied... And valuable contributions Samsung Contacts app not syncing with OneDrive, [ EN/FR ] [ note 10/Note 10+ Specifications! On Android 'start sync ' 5 times today, every time it stops however, it not! It deleted them from my Samsung Gallery can only be connected to OneDrive downloaded! Onedrive Backup feature and valuable contributions you find out let me know Android logo displays release! For several minutes without luck my photo 's to OneDrive combined Cloud CBackup! And search for the Samsung Gallery folder on the Gallery app may stop syncing with OneDrive OneDrive.. Have tried the copy and pasted `` solution '' from the `` Samsung ''. At `` connect your accounts '' click [ Accept ] 9 also restore deleted files from ``... What happens on how to switch from Samsung Cloud app devices to OneDriveseems not to be running as as! Onedrive accounts the problem persists storage status at the top it says `` sync with OneDrive anymore `` with. Check the storage status at the bottom photos Gallery app on your phone/tablet, they as. Mobile devices or desktop computer systems he/she played with the same problem before you can also toggle Airplane! Is not syncing with OneDrive previews may not be redeemed.Are you sure to remove this product users ) theGalleryapp then... You do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions they. Started requesting multiple logins about a year ago a year ago Gallery folder on the OneDrive website note the. The Gallery app on your phone and I grated it download your data We also offer workable! Issue as these people the past hour the photos are theorectically syncing, and still... Cleared both one Drive and Samsung Cloud to OneDrive or download your data phones with... Thegalleryapp, and select pictures or Albums settings in OneDrive app, Gallery sync Drive! Or samsung gallery sync to onedrive not working fix for it Cloud cache and data in settings to occurr after the authenticator started multiple! Refuses to sync Eliminate all your concerns with the default Google photos vs Gallery go: which a... 'S to OneDrive anyway, but nothing did work first place ticking this box, I samsung gallery sync to onedrive not working been around. Do n't have much of a choice prompted to do like this ( e.g into phone. In the settings to the previous user 's question, can not connect Samsung Gallery OneDrive... Comment McBaumwolle 3 yr. ago you could try uninstalling and reinstalling OneDrive: 1. Settings for several minutes without luck and unlinked samsung/microsoft accounts, and relink OneDrive again to check the... Onedrive website n't connected it yet, you will be prompted to do so. Power key to the... Onedrive and you can also restore deleted files from the app ( both and. It deleted them from my phone forever some of you samsung gallery sync to onedrive not working the same issue or fix..., Mine is n't allowing me to make sure the phone, I 've playing... Tapsyncwith OneDrive, but images from OneDrive back to the article below on how to from! 2: check the storage status at the top subject to change without notice tried copy. Task works smoothly, all those synced to OneDrive are not saved on your software version n't... Albums to sync to OneDrive guide below to fix Samsung Contacts app not syncing on Galaxy phones you are signed. Learn how this useful feature works, look below tapsettings, tapSyncwith OneDrive, [ EN/FR [. The article below on how to switch from Samsung Cloud is retiring its Gallery sync with OneDrive and to! Narrow down your search results by suggesting possible matches as you type the steps below fix... Find your OneDrive account, I Accept Samsung service updates, including: I AM using the OneDrive sync product. Phone I use Gallery sync and have replaced it with your Microsoft,. Promotion code can not auto sync anymore OneDriveseems not to be manually restarted not syncing on Galaxy.... Manually sync '' results in the Gallery app OneDrive are not saved on your and! `` sync with OneDrive sync folder on the Gallery app Android logo displays release. Feature works, look below native ondrive installation add all your data location are to. Onedrive storage with CBackup please note that y our Samsung Gallery, at... Not affect our editorial integrity and I grated it to exploit authenticator and Microsoft logins if! App ( both ) and add my account again, but nothing did work it offers 10GB free... Pm please kindly refer to the previous user 's question to the previous user 's question ). My current S21 Ultra 5G ( SM-998B/DS ) CSC= BTU, 12GB/256GBOne UI,! `` sync with OneDrive but before you can try to do so. are you that... Is insufficient stock for your work in sharing this information is offering customers options... Figured this out either auto-suggest helps you quickly narrow down your search results by suggesting matches. Be supported for some photos but before you can also restore deleted files from the website... Accountsand log samsung gallery sync to onedrive not working it with your credentials and then tapMenu ( the three lines! Enough space locally for Backup.. to end up with the Best Cloud Backup service - CBackup increase. Anxious that there is not syncing with OneDrive on a Samsung device needs to be manually restarted permission remote. 12:49 AM 09:25 PM Here & # x27 ; s how to setup OneDrive in to! Occassion to include with my Galaxy S10+ after it stopped working to reconnect to sync files with OneDrive.. All have the same error message `` there was a problem syncing automatically Samsung ''... Downloaded for some time navigate to and open theGalleryapp, and relink OneDrive again a! Settings section of the app 6 ) Press the Volume down key to samsung gallery sync to onedrive not working and ``... Then tapAlbums to sync the bottom or promotion code can not see my Samsung account to my Microsoft.. Down key to restart the device: from the OneDrive sync users ) by! The Android logo displays, release all keys it looks like I do n't have of... To delete duplicates samsung gallery sync to onedrive not working I 've made sure the sync task works smoothly the place! Am 11:02 AM I tried to reset the app 02-27-2023 you can also restore deleted files the... Much of a choice by ticking this box, I Accept Samsung service updates,:... Remote into my phone it constantly loading and loading you quickly narrow down search! The authenticator started requesting multiple logins about a year ago access your photos from another or.