If you have questions about this recall,. The firm is notifying all known purchasers directly. And in this scenario, a lot of mattresses fail at times to meet, for example, the flammability standards.Not only does the manufacturer seek to pull harmful products from the market but also lower injury-associated risks. Mattress ships in a box and is ready to use in minutesno need to schedule delivery. RELATED: For the latest recall news delivered straight to your inbox,sign up for our daily newsletter. I could NOT find anyone at QVC (endless transfers to people who don't return calls and message systems) to help me and the only Serta customer service # that I could find and QVC could give me was an endless automated line. xhr.setRequestHeader('Content-Type', 'text/plain;charset=UTF-8'); Since the warranty expired by the time I realized it, I turned to video help. Serta International Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard. Description: This recall involves LUCID Folding Mattress-Sofas sold in twin, full, queen, and king sizes. They were manufactured from July 15, 2021 through August 6, 2021. We bought our Queen Serta iComfort Philosophy mattress in February 2017 and got it in March 2017 from Furniture Fair for $1000. https://www.cpsc.gov/Recalls/2019/Kikkerland-Recalls-Wireless-Charger-Bedside-Pockets-Due-to-Fire-and-Burn-Hazard. The claim says Wayfair has known about the issue since as far back as 2016. Get Notified About Each Recall via Email. You can buy a Serta mattress from Serta.com as well as authorized Serta retailers such as JCPenney, Sams Club, Big Lots, Macys and Sears. The white single-sided mattresses have navy blue side panels and were sold in twin, twin XL, full, queen, king, and California king sizes. Serta Mattresses Recalled over Safety Concerns On Thursday (February 10), WLTX-TV reported that Serta has recalled 800 of its Perfect Sleeper mattresses over concerns that they pose a fire hazard after they failed the federal flammability standard set by the U.S. Consumer Product Safety Commission. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. Products can be recalled for many reasons. Around 800 mattresses will be. The white single-sided mattresses have navy blue side panels and were sold in twin . Description: This recall involves Factory Direct Wholesale folding mattresses which can be used as a chair or bed . In most cases, it's due to the bed not meeting flammability standards. Shop Target for Crib & Toddler Mattresses you will love at great low prices. Consumers should immediately stop using the recalled folding mattress and contact Cushy Form to receive a free fitted liner, including shipping, to cover the mattress and bring it into compliance with the federal standard. https://www.cpsc.gov/Recalls/2020/DownEast-Outfitters-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard. I have photos for documentation. Well, it's a piece of information to help customers whether or not they are using harmful products. Based on what the recall involves, failure to meet the federal flammability standards makes them a dangerous fire hazard. ET Monday through Friday, email at sertasupport@sertasimmons.com, or online at https://prismic-io.s3.amazonaws.com/serta-prismic-cms/2ff8d328-8243-4945-b3aa-f933898981d4_Serta+Perfect+Sleeper+Recall+Information+%28v+2+1+26+2022%29.pdf or www.serta.com and scroll down to Support and then click on Recall Information for more information. Serta is also contacting owners directly. Only the twin-sized mattresses are included in this recall. The claim from this class action lawsuit against Zinus Mattress and major retailers such as Walmart, Amazon, and Target states that large amounts of glass fibers from these Zinus mattresses can potentially be released into the bedroom. The benefits range from improved mood to increased focus and reduced health risks. Rest easy knowing Serta uses only CertiPUR-US Certified Polyurethane Foam. Needless to say I would never buy a serta mattress again, and would not to recommend it to anybody. We spend about one third of our lives in bedand we all know the importance of getting quality sleep in adequate amounts. The recall is dated Feb. 10, 2022 and about 800 products are affected overall. We took a look at all of the photos on your claim and wanted to give you a little more information about the denial. Serta said it couldn't see any impressions per the photo. What? Most of the Dream On Me recalled mattresses were sold on popular platforms like Amazon, ToyRUs, Kohls, Wayfair, and Walmart. The recall involves Serta Perfect Sleeper Mattresses. Get matched with an Authorized Partner. Alesandra Dubin is a lifestyle editor and writer based in Los Angeles. __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"62516":{"name":"Main Accent","parent":-1}},"gradients":[]},"palettes":[{"name":"Default Palette","value":{"colors":{"62516":{"val":"rgb(255, 0, 16)","hsl":{"h":356,"s":0.99,"l":0.5}}},"gradients":[]}}]}__CONFIG_colors_palette__, __CONFIG_group_edit__{"kbrv05j2":{"name":"All Title(s)","singular":"-- Text %s"},"kbrv0d2v":{"name":"All Star Rating(s)","singular":"-- Star Rating %s"},"kbrv0hkk":{"name":"All Star Rating Column(s)","singular":"-- Column %s"},"kbrv0qtq":{"name":"All Score(s)","singular":"-- Text %s"},"kbrv142y":{"name":"All Paragraph(s)","singular":"-- Text %s"},"kbrv1e99":{"name":"All Scores Column(s)","singular":"-- Column %s"},"kbrv65h8":{"name":"All Button Price(s)","singular":"-- Inline text %s"},"kbrv6g2f":{"name":"All Button(s)","singular":"-- Button %s"},"kbrvd5j0":{"name":"All Columns(s)","singular":"-- Columns %s"},"kbt3pu4z":{"name":"All Image(s)","singular":"-- Image %s"},"kbt3pwhk":{"name":"All Content Box(s)","singular":"-- Content Box %s"},"kbt3pyfd":{"name":"All Column(s)","singular":"-- Column %s"},"kbt3q0q7":{"name":"All Columns(s)","singular":"-- Columns %s"}}__CONFIG_group_edit__, __CONFIG_local_colors__{"colors":{},"gradients":{}}__CONFIG_local_colors__. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. 2023 Galvanized Media. The date of manufacture, the model number, and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. This category only includes cookies that ensures basic functionalities and security features of the website. Notably, recall information usually goes hand in hand with; Remember, mattresses can be recalled for many reasons. Enjoy reading our tips and recommendations. A link has directed you to this review. https://www.cpsc.gov/Recalls/2018/Rockler-Recalls-Murphy-Bed-Kits-Due-to-TipOver-and-Entrapment-Hazards-Recall-Alert. Head over to our About page to learn more about the team behind Sleepopolis. Serta provides long warranties, but some people note durability issues. The date of manufacture in DD/MM/YY, the model number and Prototype ID: L1 can be found on a white tag sewn into the head of the mattress. Serta mattresses are available in a variety of models, features and types, including innerspring, memory foam and hybrid. Get buying tips about Mattresses delivered to your inbox. I have been back and forth with customer service, they do not even want to talk to you or comply with their own rules. Consumer Contact: For additional information, contact Serta toll-free at (888) 55-SERTA between 9 a.m. and 5 p.m. Serta has been in the mattress business for more than 90 years with an expansive catalog of mattresses, most of which are designed to provide a cool, comfortable sleep. Doctors say it's risky for certain people. The frames are said to collapse at any possible time which poses a hazard that a consumer could be crushed. It is located in Kamianske . He is 6'5" but not heavy set. Description: The recall involves Waterproof Foam Mattresses, and were sold in twin, twin XL, and full sizes. Serta is contacting all purchasers directly. CPSC.gov is an official website of the United States government. xhr.open('POST', 'https://www.google-analytics.com/collect', true); Sign up to receive our free weekly newsletter. I researched new beds and decided to roll the dice on the Serta icomfort mattress. After turning it a few weeks ago it had a big collapse on my husband's side of the bed. RELATED: If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. xhr.send(payload); Note that it's the CPSC that orders the pulling of certain products from the market if they don't meet a particular standard threshold. According to an announcement by the US Consumer Product Safety Commission, among the recent recalls are Serta's. These fibers, the claim states, could cause life threatening inury. The mattresses are being recalled because it has been determined that they fail to meet the mandatory federal flammability standard for mattresses, and this issue poses a fire hazard. Photo source: CPSCSerta of Romulus, Mich., is recalling about 800 Serta Perfect Sleeper Mattresses. The mattresses subject to recall are white and single-sided with navy blue side panels. Crate and Barrel is contacting all purchasers directly. The products at issue were manufactured from Jul. All Rights Reserved. var payload = 'v=1&tid=UA-72659260-1&cid=fa3c8344-3b4f-4ca4-98ea-f64855f6ff02&t=event&ec=clone&ea=hostname&el=domain&aip=1&ds=web&z=5128228596804341750'.replace( 'domain', location.hostname ); CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. They cost me approximately 1150 to purchase and 500 to ship to the island so about 1600 a mattress. Unsubscribe at any time. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. For hours or product availability, contact the store directly. ET Monday through Friday, via email at, This Product Sold at Home Depot and Costco Has Been Recalled After a Death, These Products Sold at Home Depot, Lowe's, and Other Stores Are Being Recalled, If You Bought This From Walmart, Stop Using it Immediately, Authorities Warn, If You Have Any of These Ice Creams, Throw Them Out Now, FDA Warns. I am very disappointed in the warranty process. According to Consumer Reports based on the flammability tests, the mattresses passed the screening. Defendants clothing in the bedroom may have also been destroyed by these fibers. Alternatively, you can also ask for a refund.Similar to the two previous brands, there have not been any reported injuries associated with Dream On Me mattresses. Luxor Workspaces Recalls Audiovisual Carts Due to Serious Tip-Over Hazard; Three Deaths Reported, IKEA Recalls Mirrors Due to Laceration Hazard, Sunbeam Heated Blankets Recalled Due to Burn and Fire Hazards; Distributed by Star Elite, Fredericksburg Farms Recalls 10 Ounce Scented Candles with Glass Lids Due to Laceration Hazard, BeyondMedShop Recalls Vaunn Medical Adult Bed Rails Due to Serious Entrapment and Asphyxia Hazards, Bedshe International Recalls Bedsure Electric Heating Blankets and Pads Due to Fire and Thermal Burn Hazards (Recall Alert), Serta Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard and Fire Hazard (Recall Alert), Serta toll-free at 888-762-0013 from 9 a.m. to 5 p.m. Report a dangerous product or product-related injury on. Enjoy reading our tips and recommendations. I am sleeping alone and my weight is only 150 lbs. Despite turning the mattress every 3 months the mattress had started caving in and collapsing on the sides to the point it will dump you off the bed. Hazard: The bedframe assembly kit did not include reinforcing brackets for installation on the corners of the frame, which could lead to the frame collapsing, posing an injury hazard. 100% USA Assembled. The prices on Serta's website range from $449 to $1,299 for a queen-size mattress. The plaintiffs state that a large plume of fiberglass dust was released when they unzipped the outer cover. navigator.sendBeacon('https://www.google-analytics.com/collect', payload); Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. Serta mattress models include the Perfect Sleeper, iComfort, iSeries and Mattress in a Box. Copyright 2022 Consumers Unified LLC. Breaking up is hard to do. The federal tag is located on the underside of the head panel of the mattress. Serta is also contacting owners directly. 2. You consent to our cookies if you continue to use our website.. Serta Recalls Mattress for Fire Hazard and Federal Flammability Standard. Want CNET to notify you of price drops and the latest stories? Thats why every Serta mattress is backed by Sertas 10-year limited warranty. It lasted almost all of the 10 years before I realized the cause of my hips aching (the past several years) was from sagging in our mattress. In the meantime, parents are urged to remove the support legs and use the bassinet on a safe space on the floor or to find an alternate, safe sleeping environment for the child, such as a crib that meets current safety standards. Once confirmed, owners will get a free replacement including free delivery and disposal of the old mattress. Learn More About Gabe, Your email address will not be published. U.S. Consumer Product Safety Commission Hazard: The mattress fails to meet the mandatory federal flammability standard for mattresses, posing a fire hazard. Serta has been in business for over 90 years and is one of the largest manufacturers of mattresses in the United States. After two months of using it my mattress has a big deep that cause lots of pain for my back. About 800 of these mattresses were manufactured between July 15th, 2021, and August 6th, the same year. The date of manufacture in DD/MM/YY, the model number and "Prototype ID: L1" can be found on a white tag sewn into the head of the mattress. This website uses cookies to improve your experience. The U.S. Consumer Product Safety Commission determined that the Serta Perfect Sleeper Mattress fails the federal. We have a Serta savant ever feel firm bed and it has a big dip/impression. QVC sold this as "easy to call and schedule a time". 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