I have not been satisfied with the purchase since. After researching online it appears Samsung does not make a black stainless touch up paint. Frustrating. Plaintiff Paula Murray filed the class action complaint against Samsung Electronics America, Inc. Oct. 22, 2021, in a California federal court. The representatives are correct in the fact, that the one-year limited manufacturer's warranty does not cover cosmetic damage, cracks, peeling, or scratches. Samsung has agreed to pay a $14m penalty for misleading claims that seven of its Galaxy phones were water-resistant when the devices could stop . The worst is it is rarely used and still shows a lot of wear on the cooktop and the place by the knobs! I contacted Samsung and was told to pound sand. I did purchase and extended warranty from authorized dealer. Samsung reps were little to no help and dont care. The fridge is scratch up in a lot of places, from normal use. No resolution. I have the samsung stove peeling. It included the Microwave, Gas Stove, French Door Refrigerator, and Dishwasher. Definitely want to be a part of this. Shame on Samsung. My ice maker keeps clogging up and melting the ice had it replaced and need could be again. This browser does not support PDFs. I have a few new appliances where the coating is pealing. Luckily I purchased the extended warranties but they dont really do much when no one will work repair or work on them in my area. For what they cost its ridiculous. This is all fairly new..Its not too late..Samsung! Im retired and live on a fixed income so this is a big purchase for me. Ive dealt with this for over four years and I want them to own up and give the customers what they paid for. Magnuson-Moss Warranty Act Texas Business and Commerce Code, New to ClassAction.org? Over three years later it is getting so unslightly. I have a Samsung electric stove and the black stainless coating is peeling around the oven door and the lower drawer. Stove, grudge and microwave all peeling. There are horrible marks all over them. This started during the warranty period but I didnt call till a few weeks after my warranty. I am extremely upset that my oven door has begun to peel. A lot of times these may even be considered physical damage as well, which is also not covered. I can not cook or bake with oven. Asked if there was a warranty on the new they said no. I have the same issue and would like to be updated about this lawsuit. Please add me. To join the class action lawsuit, you must complete the form on one of the open lawsuit investigation pages below. The class action was settled for $409,936,100. Samsung oven range fridge and dishwasher black stainless looking finish..flakingplease add me to the suit. I would love to be contacted. Thank you in advance for any help you can provide! (Ive left the plastic on the fridge for years now to prevent it from flaking further) . This is not All new appliances about a year old. Following! Fridge, dishwasher, microwave and stove. Yes!!! We purchased stove model NX58N9420G in 2019. We purchased the black stainless Samsung 4-piece set in 2019 and the stove starting peeling over a year ago and now 3 of the 4 pieces are peeling. We purchased a 4 pc package for our new home kitchen. Purchased 2 refrigerators, microwave, stove, washer, dryer, and dishwasher. The interior floor pan started corroding. DEFECTIVE PRODUCT! Purchased entire suite (microhood, dishwasher, stove) a few weeks after purchasing fridge. I have a scratch on my fridge, peeling on my dishwasher, and my stove had some peeling soon after installation but now it is starting to get bad. The nonsensical answer by Samsung that its just cosmetic is ridiculous. We bought the glass top stove, French door refrigerator and dishwasher. We have a 2 year old samsung fridge and gas range in the SUPPOSED BLACK STAINLESS. My range is only 3 years old and peeling every where. I hope Samsung it hit with a very large settlement to cover every single person who bought their defective over priced junk. Is there any direction on how to join this class action lawsuit? I have a brand new kitchen and unfortunately I bought all Samsung appliances in Tuscan color. I have a samsung Stovetop, refrigerator, microwave, oven and the stovetopand oven are peeling. Count me in! A class action lawsuit has been filed against General Motors over paint defects affecting these vehicles. During the first year of purchase LG LMXS27626S/01, the refrigerator stopped keeping food cold. Worst appliances ever . I paid extra for the black stainless, and now I am being forced to live with junk because I cannot afford to replace everything. My Samsung stove had peeled and I dont even use it ! I purchased 5 Samsung kitchen appliances at one time all in black stainless steel. Theyre all peeling. Please review our Affiliate Link Disclosure for more information. My microwave didnt have any parts to hang it above my stove so my husband rigged it up there and its dangling by a hair about to fall. My Samsung stove is peeling and its not even a year old. We bought a brand new black stainless steel set and the stove is significantly peeling. I cant believe how poor quality they are, Samsung should be ashamed of selling low quality products and ripping customers off, its unacceptable and they need to take responsibility. A class-action lawsuit was filed against Samsung Electronics America, Inc. for the same reason ( source ). All premium top of the line I wish I could go buy something else so that I could just move on. The cost to just replace 1 plastic knob is $102, a total rip off. My stove is also only 2 years old. LocationBot 4.0 | GitHub (Coming Soon) | Statistics | Report Issues. I am very disappointed in this company. I contacted them this morning. I have the same problem on two Samsung black stainless steel products, a microwave and an oven, both purchased in 2017. We purchased stove, refrigerator and microwave in black stainless. We followed exact cleaning instructions and have spoken to the store about returns, they wont take them back. Fridge freezer drawer is always jamming. How do I join this suit? I paid about $1,700 for it. After one year my Samsung black stainless steel range began to peel. Please add me to this Law suite. Samsung black stainless dishwasher is flaking! Thanks ! Say they dont cover cosmetic damage. Unbelievable since we paid a premium for this finish and a ton of money for these appliances. Lee is represented by Aaron D. Radbil and Alexander D. Kruzyk of Greenwald Davidson Radbil PLLC. No proof of purchase is required. Not to mention the faulty ice machine/filter/leak in the upper portion of the fridge. It started peeling in several places on the fridge and on the oven/stove. I have 5 year warranty and after a year the ice maker went out and they said its not covered by warranty. Im hoping I dont have a fight on my hands but most likely I will. Everyone of the appliances are scratched and peeling. They have just been telling me that its cosmetic. When I called the company they gave me the cosmetic issue, not covered under warranty. The first appliance to peel was the stove On the edges. We also bought a Samsung refrigerator with the same black finish. I paid $3200 for an over that looks like it is old! 18-cv-62111, S.D. I literally do not hardly cook so there was no way it could be from use. No repair here. After almost no use during covid the black is flaking off Purchased at home depot. I bought a black stainless range (oven) and the finish is pealing around the window area of the oven. Only 5yrs old! Yes- looking for info to join. I purchased the Samsung black stainless oven/range and microwave. I am very interested in joining suit against this company. Most of the Samsung stickers have fallen off. No amount of stainless steel cleaners helps. So far the dishwasher has not. I cant even wipe clean my glass stove top, the pain is coming off in chunks!! Finish is peeling and fridge has been worked on twice. Stove is useless . Dishwasher ok so far. Add me please I purchased the microwave was disappointed after a week . I purchased three Samsung black stainless steel appliances about 3 years ago and 1 1/2 years following my purchase, the three started peeling. Black stainless steel appliances have been one of the hottest trends in home design. I did a self cleaning and it took months of using my shop vac to get get all the tons of ash and debris out of my oven! I also have microwave, oven, dishwasher and fridge that are peeling. Fridge is the worst and for a $5000 appliance it looks cheap & tacky. Did not know about this class action until just reading about it and would like to know what can be done for me. I just noticed that my three year old samsung stove is peeling. I would. The ice maker in the fridge is a constant issue, I have to take a hair dryer to it at least once a month to defrost it to get it to work again. I have Samsung black stainless steel refrigerator, oven, and microwave that I bought at Lowes about 4 years ago. Just noticed today the finish on the oven is starting to PEEL. I purchased my entire kitchen in samsung black stainless in Sept 2022. I notice today its starting to peel. Please add me to this class action law suit. Fair paid almost 5,000 for I have the samsung stove peeling. We purchased a gas range in July 2020. And I never used any harsh chemicals on any of my appliances. Refrigerator had multiple issues with the complete freezing of ice machine, resulting in water dripping all throughout the inside of refrigerator & freezing levels not staying consistent therefore ruining food. It looks horrible. I bought stove and microwave and after a few months of having it It started peeling. 18 months ago. I bought 4 at one time and they are all peeling. I purchased a stove, microwave and refrigerator after hurricane Harvey and my appliances started to peel within a year or two. Our has started peeling since a month after we got it!! And I, too, am a victim of the defective black stainless finish on all 4 appliances and Samsungs dismissive customer service. Definitely need to be included in the suit. Coating peeled near each handle approx 18 months after purchasing. Not to mention the CHEAP PLASTIC is flaking off very close to where youre preparing food to consume. The Samsung Black Stainless Steel Class Action Lawsuit is Adam Lee v. Samsung Electronics America Inc., Case No. We bought the microwave dishwasher range and refrigerator. I also was told it was cosmetic and not covered I was outraged. Please help. (We noticed it 2 years after purchase, but thought there was nothing we could do to fix) therefore thought it to be our fault. Spent an hour with customer support and eventually told not covered. I am totally disappointed after playing more for the black stainless steel. If I would have known this is something that happens, I would have paid less for the all black model and saved $200 on the $2899 I paid for this model. Samsung said that its cosmetic issues which not under warranty. Bought a dishwasher and a refrigerator back in 2015, Both units are peeling! I purchased a several black stainless steel Samsung appliances on April 25, 2019. Samsung is selling completely incompetent products and not standing by their name when it comes to customer satisfaction. All of them are peeling, how do you get added to this lawsuit? Defendant sells the Black Stainless Steel Appliances with a "black stainless steel" finish that it advertised as a premium, durable, luxury finish, while concealing and omitting that My Samsung oven front panel is completely peeling off around the knobs, etc. My Samsung refrigerator is peeling. I will never purchase another Samsung appliance again. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel Model: NX58H9500WS | SKU: 6062115 4.6(1,209 Reviews) 260 Answered Questions Highly rated by customers for: Design, Cooking, Burners $1,979.99 Sold Out Customer reviews 4.6 (1,209 customer reviews) Write a Review 5 929 4 200 3 30 2 17 1 33 Quality 4.4 Value 4.2 The oven has severe cold spots and gears unevenly and the top grates peeled and rusted!! The stove just started peeling paint on both sides where the handle attaches. I need to be included in the lawsuit. Never buying any Samsung again. No one is willing to help me! Black stainless peeling 1 Breaking door bins 1 broil 1 Broiler 2 broken 1 Broken Knob 1 burner 1 burning 1 burnt food 1 calendar 1 calendars 1 can't unlock frisge 1 carbonation 1 Cash Back 1 change defaults 1 Chef Collection 1 chime 1 Cleaning vegetable bin 1 clock 2 closed 1 Complaint 1 compressor 1 Connected 1 control board 1 control panel 1 They said I would have to purchased the part for each. Can we all be added to this lawsuit?? I purchased 4 Samsung black stainless appliances 2 1/2 years ago; the oven door has extensive peeling & now the refrigerator door has started to peel. Samsung offered to have a tech come out to repaint it for a service charge we would have to pay. I purchased an induction range from Goemans in March 2019. Electronics giant Samsung is facing a class-action lawsuit from customers who say some of the company's refrigerators don't keep their food cold enough. Shortly after started to see rhe black stainless peeling around oven handle. After 3 repairs by Lowes we had to purchase a new one as I was afraid of a house fire. How can I be included in this class action lawsuit for my refrigerator? When cleaning in October 2021 with only water the coating wiped off on the sponge. I also have the grudge but thats not peeling as yet bought the stove 2018. For a mailed claim form to be considered eligible and timely, it must have been postmarked by February 5, 2021. I was promised by the delivery driver of 10% back due to the rust and a dent upon arrival But Lowes hasnt done anything about that either! This is unacceptable! It is either not hot enough (so food takes 3xs as long to cook, or too hot & burning food in short time.) They refused to help me in anyway. How do we add our name to the class action? We purchased the black stainless steel oven, refrigerator, and dishwasher. Warranty lasted 12 months. Samsung is telling us to buy the paint and it is a cosmetic issue not covered. NOT HAPPY WITH SAMSUNG! The knobs are also peeling. In less than a year, the refrigerator is peeling. I am having the same issue. Have you checked out the price for one replacement knob? Thank you. I had to use my own insurance. Best Buy said contact Samsung. Purchased Samsung fridg. I also purchased a Samsung black stainless gas range (refrigerator, dishwasher, and above stove microwave) and have the same peeling problem in the front of the stove. Corrado Rizzi is the Senior Managing Editor of ClassAction.org. All of my appliances have this finish, are peeling & are about 2 years old. I want to be included in this lawsuit. I also have a Samsung SS black finish dishwasher. I called Samsung and they said they could not help me. We purchased our Samsung Premium Black Stainless Steel refrigeration in 2019 and we have been having problems with the ice maker and the finish is peeling. The peeling aluminum panels in question in the lawsuit can't perforate from corrosion, so the warranty excludes them. I had no idea this was a thin plastic film when I purchased the stove. Apparently this does not just affect black stainless models. We paid extra for the black stainless steel. Yes I do buy one of these refrigerators to the tune of $3400. Crystal Garwood They were delivered in June 2021. We tell everyone we know to steer clear of Samsung appliances. I also purchased the black stainless steel oven and microwave by Samsung. All the other plain old, all-the-same fridges were now offensive in comparison. I am also having the same problem with my appliances. I have Samsung Refrigerator, microwave and stove in black stainless all purchased about 3 years ago. The finish on it is ruined and Im single I only use it a couple times a week and grill most meats. Please add me to your class action lawsuit Samsung is a sorry company and I tell everyone to run not walk away from them. On May 19, 2009, a lawsuit was filed against the General Electric Company and Samsung Electronics, Inc., in connection with GE-branded microwave ovens. My stove is chipping and its only 2 years old. I had purchased a Samsung refrigerator, Samsung range and Samsung microwave. How do I go about doing this? So you may notice silver or gray streaks showing through if you encounter a scratch. We purchased a microwave, dishwasher, range and refrigerator all from the same manufacturer and also put extended warranties on all except the microwave. Also my grates on my stove are pebbling like. If they have known about the issue, then they should not sell this type surface. Samsung was no help at all and I also got hung up on twice. How can I be included in it? Read more here: Camp Lejeune Lawsuit Claims. This problem is causing me to have a tremendous amount of anxiety. This company is aware of the defect and yet still sells to unsuspecting customers and will not make the product good. 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