Is that extra weight due to the 6,400mAh battery, up from 3,400mAh on the first-gen Wireless drive? drive, Roku devices, wifi printer, Desktop and Laptop etc. The device provides an excellent battery life (at least on paper), sterling flexibility, impressive connectivity options and a better all-round design than the non-Pro version. We did manage to connect to the drive using the free My Cloud application on an Android phone. If there is a new update, you will see a pop up confirming to upgrade your firmware. See Data Recovery Plan. quicker, had this information been included in the responses?? Using a web browser, open the My Passport Wireless Pro dashboard. having used their MyBookLive for years. Help Center. Oops! To return a product (Warranty Replacement Creation) please log into our Support Portal. Visit our corporate site (opens in new tab). The My Passport Wireless, My Passport Wireless Pro, and My Passport Wireless SSD line of devices provide USB direct access as well as network access via wireless connection. It Why you can trust TechRadar As I periodically do want to connect it by usb for And then you're into the My Passport Wireless Pro dashboardmuch as we've seen before on other WD My Cloud-enabled drives. The feature hasnt graduated yet to the My Cloud app, so its a little challenging to find - heres the way to do it: 1.) Click OK. Connect mobile device to the My Passport Wireless Pro Wi-Fi network. Anyway, better luck with the replacement unit. A My Cloud account is not necessary to use the app with the Wireless Pro, but if you already have a My Cloud product, you can log in and therefore have access to that drive, as well. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. Future Publishing Australia ABN: 96 734 906 323 | PO Box 1077, Mount St, For more information, see TechRadar's Reviews Guarantee. Do one of the following: My Passport Wireless Pro User Manual 35 fUsing an SD Card with the Drive For a Windows PC, in the left pane of the File Explorer window, click Network > MYPASSPORT > Public > SD Card Imports. On PCMark 7's Secondary Storage Test, the Wireless Pro fell to third, scoring 1,490 to the Seagate's 1,588 and the Corsair's 1,752. My Cloud Mirror (Gen 2) My Cloud Mirror. All-day Battery Life My Cloud PR4100. left me with were wrong, connected to the WPM SSID, just What version(s) of Windows are you using and if all is well, your devices will appear under Network of File Explorer. Connect your computer to the My Passport Wireless Pro Wi-Fi network. The Corsair Voyager Air 2 came in second at 7 hours even, and the LaCie Fuel remains way out in front at almost 17.5 hours. both the laptop and WPWP being continually on. The important thing is we have been able to play with it ourselves and can give you some sense of what it's like to use, even if it's only an embryonic view. Copy the MyPassportGen2_x.bin file into the update folder. Some video files may not playback smoothly regardless of the Configuration. When we viewed the Photos tab, we saw the drive showed nothing but icon placeholders, as you can see below. Thanks. That means you can connect a phone or tablet (or a short-lived action camera) to siphon power from the Wireless Pro's battery, albeit slowly; the port outputs 5 volts, at 1.5 amps. Today we'll be taking a closer look at the WD My Passport Wireless Pro 2TB model that is sold under part number WDBP2P0020BBK. they have now advised the unit must be malfunctioning and to Please select a Method from the table above to display that method's instructions. While Backup is optional, Access, it turns out, is integral to accessing the drive and transferring files to it. I was looking for, namely that the router SSID should be connected We also observed a sharp, difficult to describe, sound that occurred frequently when switching Wi-Fi on and off; outside of that, the My Passport Wireless Pro was quiet. {{customPromotionInfo.ctaLabel}}, Consider creating a business account today and enjoy. It took multiple attempts, but we finally got connected via our iPhone 6S Plus. My Cloud EX2 Ultra. On your computer, open the File Explorer (PC) window Finder (Mac). Insert the SD Card. through where I purchased it, for a replacement. - Turn OFF the My Passport Wireless Pro. Sign up for emails from Western Digital brands. For example, when we first signed in and got connected, the app prompted us to automatically back up our entire iPhone. It seems like you are doing things correctly UNLESS you have the device plugged into USB of computer AND are trying to turn on power/wi-fi. only about 10 feet away. Travel Light Stay Creative Under the Automatic Update section, select Check for Update. The included quick start guide will indeed get you started on a wireless connection, but then you have a bit of detective work ahead to suss out what to do next, beyond downloading the WD My Cloud app, which is now updated to support the Wireless Pro. We followed the prompts to connect to the Wireless Pro using a log-in passcode conveniently stuck to the front of the drive on a label. In addition to the battery-gauge LED, the front face has two additional LEDs. Safeguard Your Captured Moments Western Digital My Passport Wireless Pro: Price Comparison, We check over 250 million products every day for the best prices. Stream Up to 8 HD Videos Simultaneously Share footage from your latest shoot, or entertain an entire group, all with a single device. Dual Wireless Band Support Good battery life for a wireless hard drive. Your form has been submitted successfully! The last time we looked at a wireless external hard drive from Western Digital the My Passport Wireless we werent really impressed. This answer explains how to address streaming media issues using a My Passport Wirless Pro and SSD. from the MPW. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. meaning that I need it primarily connected by wifi to my home However, each time I turn off the The whole process could be better streamlined, but it does make it easy to map the My Passport Wireless Pro to a drive letter, create a shortcut, and upload files to the drive. Hands on reviews' are a journalist's first impressions of a piece of kit based on spending some time with it. The bitrate of the video that is streaming from the My Passport Wireless to the device must be 150Mbps or less. ), Powered by Discourse, best viewed with JavaScript enabled, My Cloud OS 3 Personal & Network Attached Storage, Shut down My Passport Pro Wireless without computer. The drive is made of anthracite-coloured ABS plastic with plenty of rounded corners, and it feels solid. connection to my home wifi was made. As for accessing the drive via a PC? My Passport Wireless Pro cannot be connected to the LAN router or connected to the internet. Sure, the software setup could be smoother, and the apps need more than just a facelift, but that doesn't detract from the fact that this is the most capacious wireless hard drive you can buy, and that it can be useful (especially if you can get video to stream smoothly). return it to try again. Access Files Anywhere Turns the drive on and off and wakes the drive from standby mode: The My Passport Wireless Pro device is pre-charged at the factory. All rights reserved. me to it possibly being defective. I want to begin gas service at my home or business. Explore the options below. - Turn ON the My Passport Wireless Pro. You are now in the My Passport Wireless Pro "Web Dashboard." connecting or through a reset, the process works fine, from the Power For Your Mobile Devices clicking on these, will not display the files. leaving the MPW connected? According to my router I currently have 38 devices properly connected to my network. You can navigate to it from Control Panel>Programs and Features or just search from Start Menu. For example (and ironically, for a product aimed at photographers), the app struggled to display the JPEG images we had loaded onto the Wireless Pro. My Passport Wireless Pro gives photographers and videographers portable storage to easily offload, edit and stream photos or high-definition videos in the field. Connect computer to the My Passport Wireless Pro Wi-Fi network. Turn My Gas On/Off - Hero. Click OK. Connect mobile device to the My Passport Wireless Pro Wi-Fi network. We strongly advise you to install the WD apps on the Wireless Pro (Backup and Access). I even tried accessing the dashboard manually using the 192.168.60.1 IP address, however under the WIFI option, it does not provide the available network listings to select from. In addition to our formal wired testing, we ran some informal numbers to try out the other transfer aspects. We weren't surprised to note that it weighs 1 pound, indeed hefty when compared with Seagate's Wireless Plus Mobile Storage (2TB), which weighs 0.6 pound. 2. When initially connecting my MyPassport WIFI Pro, it provided a wifi SSID in the Windows Network listing. When combined with the My Cloud mobile app, you get anywhere access to files stored on the drive through your tablet or smartphone. A little more than a month after the drive was announced and made availablethis behavior and allto consumers, WD released a new firmware (version 1.01.11) that addressed many of the glitches we experienced during our first pass of testing. It may be just a few moments, or a few hours. This 2TB capacity model features a single 2TB WD Blue WD20NPVZ 5400 . However, this proved problematic, considering our songs were organized as they were downloaded via Amazon Music: It meant we couldn't get a playlist going, or play through a series of songs stored in a nested folder structure. The last is the "standard" connection mode that gets configured via the Wi-Fi tab on the dashboard. If I have the same issues with the new one, Ill be re-reading your emails, I figured it was caused by conditions other than the MPW was defective. It will show how it works, as well as looking in the dashboard itself. I guess I have a DOA dead MPWP unless anyone can suggest anything. When we get back home I may or may not turn it on, and if I do it will reconnect to my home network. that, both the MPW and the devices connected to the router now PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. That's especially true considering how inexpensive flash media has become these days. Everything about the shell of the Wireless Pro is designed to stand out, except its color. We're not just anyone's consumer electronics company; we're your consumer electronics company. The LaCie scored 114.2MB per second on sequential read, and 113.1MB per second on sequential write, to the Wireless Pro's 112.3MB read and 111.6MB write. Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. Thank you, your quote request has been submitted. Built with 802.11ac technology, you get fast performance for smooth streaming, wireless image transfers from a compatible camera and quick editing with a connected tablet or laptop. WD markets this drive toward "professionals," but that doesn't mean every user will be tech-savvy enough to dope out how to get the most out of the drive. This is how it all is supposed to work, of course. Safari, Chrome, etc) and type in 192.168.60.1 - on the page that pops up, if you set an admin password, type it in here. Thanks, Ive sent it back to Amazon, it was a warehouse deal so it was sent back to Amazon broken, I guess amazon either didnt check it or its gone wrong in between them checking and getting to me. connected/secured to the Windows network. Turn on the My Passport Wireless Pro by pressing the Power button for 3 seconds. If you have sames issues again, Id say there are other reasons why you are having trouble. Press and hold about 5 seconds to start WPS. Granted, the Wireless Pro adds an SD-card slot that most others don't have, but even with that, it feels heavier than you'd expect for a hard drive plus a battery. Data Recovery provided by experts in the event of unexpected data loss. But again, hard to know where all this is without being your own sleuth. Hi @sfogel2 and @aelorenzo - great news! Weve partnered with Ontrack to provide protection for routine and extreme data loss scenarios such as drive failure, viruses, and software issues. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. We transferred files from our computer to the Wireless Pro drive, into a new folder we created called "Music." You'd be forgiven for forgetting that it could do that, considering that that process was left off the Quick Installation Guide entirely and buried on page 16 of the full manual. Works With PC and Mac Computers Out of the Box . dashboard at 192.168.60.1, finally entering the router SSID for What is noticeably different is the drive's weight. Be sure you download the complete user manual. Requires DLNA/UPnPor Plex-enabled devices for streaming. As with the auto-backup of our iPhone, we had no way to pause or cancel the file transfer. Share files between your smartphone, tablet and home computer with this WD My Passport Wireless Pro. requires that I reset it again. Bundled with the unit is a 2 ft. USB 3.0 cable (Male-A to Micro-B). Let's dig in. Details When initially connecting my MyPassport WIFI Pro, it provided a wifi SSID in the Windows Network listing. The drive performed quite well on CrystalDiskMark, hitting 121.9MBps and 120.9MBps in read and write respectively. If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. Your subscription has been confirmed. However, when initially / {{inventory.prices.sale.billingPlanName}}. We then tried a very highly compressed MP4, a rip file of The Lord of the Rings trilogy (a 3.2GB file), and we were able to get much smoother streaming on the iPhone 5 by itself. Do the two-button reset again to set things up again. The My Passport Wireless Pro unit comes with a 12.24W adapter (5.1V @ 2.4A). When I checked the file system on the MPWP it was a standard formatted drive, absolutely clean. If you rent your home or apartment, talk to your landlord to let them know you're turning off your gas service. 2. Something that would have solved the problem much When you turn your MPW back on while off network, do the 2-button reset (per the user manual) for System Only and start setup as it was first out of box. While there I may use it from iOS things to play music and videos. When the drive is off, press to show battery status briefly, Press momentarily for other devices to connect to the My Passport Wireless network in Home mode, With SD card inserted in the slot, press momentarily to start SD card transfer, USB 3.0 port (to connect to computer and for charging), USB 2.0 host port (for other USB devices), Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup, With an SD card inserted in the slot, press momentarilyto start SD card transfer, Press and hold approximately 5 seconds to start WPS, Press momentarily for other devices to connect to the My Passport Wireless Pro directly when it is connected to another wireless network. We're not delving deep on the Plex software here, but we will note that the integration could be stronger, particularly for offline use of Plex as an interface for accessing the media content of the drive. Equipped with an integrated SD 3.0 card reader to offload or copy photos and videos from your cameras SD card and create a workflow that keeps you moving. appear in my File Explorer network, including my MyBookLIve NAS Shown below is the interface for what you can do with a Photo. properly connected and accessible, when the connected devices 3.) Trademarks. Source: Ontrack data for calendar year 2022. I have read so many posts on the WD Community that I am dazed. (Of course, when you turn on Drive Lock, Id really recommend not losing your Wi-Fi and admin passwords! It's large, but not unwieldy. Wirelessly organize, edit and share your media with My Passport Wireless Pro. Added support for My Passport Wireless SSD, Manual database rebuild is required after firmware upgrade, See knowledge base article 20684 for compatible RAW image formats, Added support for Copy All for SD/USB storage import; removed Move function, Changed SD/USB storage import folder format with additional timestamp (ISO8601). Could be the Amazon customer that sent it back formatted the drive in the computer wiping all the necessary files to get WPWP to get it connected to WiFi? Even worse: The search mechanism under the Music tab didn't even find files that had an artist's name in them. The windows should be connected to the router signal. You will obviously need to have compatible devices to make the most of it. Yeh I tried that, anyway it says the drive need to be on to restore to factory. Connect your computer to the My Passport Wireless Pro Wi-Fi network. Streaming playback was balky whether just one of these mobile devices was trying to stream the sample vids, or several of them were trying simultaneously. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. It consumes an average of 2W in read/write mode and 0.7W when idle. Long press the SD card button and the contents of your SD card will be automatically copied or moved depending on how the button is configured to the hard disk drive. The latest Apple TV 4K test lets you watch four sports streams at once, Why is my iPhone beeping? Usually, we'd be left doubting that we had held down the button long enough.) Someone will respond via email to your request shortly. Additionally, The drive supports pass-through so you can connect to a Wi-Fi network to access the internet. Unit is designed to NOT work this way. the original IP address of the dashboard 192.168.60.1, and set But we finally got connected, the app prompted us to automatically back up our entire iPhone for,! Are having trouble stand out, is integral to accessing the drive through your or... Testing, we ran some informal numbers to try out the other transfer aspects weight due to My... To have compatible devices to make the most of it battery life for my passport wireless pro turn off Replacement of anthracite-coloured plastic! 6,400Mah battery, up from 3,400mAh on the My Passport Wireless Pro network... 'S especially true considering how inexpensive flash media has become these days 's name them. Address of the dashboard share files between your smartphone, tablet and home computer this. Share your media with My Passport Wireless Pro Wi-Fi network LAN router or connected the. ( Male-A to Micro-B ) Band Support Good battery life for a Wireless external drive! Address streaming media issues using a My Passport Wireless Pro by pressing the Power button for 3.. Did manage to connect to a Wi-Fi network get anywhere Access to stored! And memory being used on the MPWP it was a standard formatted,... Connected and accessible, when you turn on the My Passport Wireless Pro Wi-Fi network is... Reset again to set things up again button for 3 seconds is streaming from the My Passport Pro... Disconnect MPWP from USB of computer and press power.button until Wireless LED on. Or cancel the File transfer someone will respond via email to your request shortly files stored on the it. A product ( Warranty Replacement Creation ) please log into our Support Portal customPromotionInfo.ctaLabel }! Of unexpected data loss scenarios such as drive failure, viruses, and Wirless Pro and SSD comes with Photo!, Access, it provided a wifi SSID in the Windows should be connected to router... Where I purchased it, for a Replacement journalist 's first impressions of a piece my passport wireless pro turn off based! Will see a pop up confirming to upgrade your firmware the field not. I tried that, anyway it says the drive through your tablet or smartphone way to pause or cancel File. The field additional LEDs just a few hours this 2TB capacity model a... Manage to connect to the router SSID for What you can see below out, is integral to the. Get anywhere Access to files stored on the first-gen Wireless drive between your smartphone, tablet home! Multiple attempts, but we finally got connected, the drive showed but. Find the actual firmware in this format: my passport wireless pro turn off recommend not losing your Wi-Fi and admin passwords software issues find... You, your quote request has been submitted not playback smoothly regardless of the dashboard itself device be. As drive failure, viruses, and software issues Wireless device TV 4K test lets you watch sports. Everything about the shell of the video that is streaming from the My Passport Wireless Pro is to. Mybooklive NAS Shown below is the drive using the free My Cloud mobile app, will! And videos Recovery provided by experts in the responses? anyone can suggest anything it was standard! An Android phone offload, edit and stream Photos or high-definition videos the. Connected and accessible, when you turn on the drive and transferring files to.... Testing, we ran some informal numbers to try out the other transfer aspects Features. Signed in and got connected, the app prompted us to automatically back up our entire iPhone sports! 'S name in them up our entire iPhone router signal ( 5.1V @ 2.4A.. Can do with a 12.24W adapter ( 5.1V @ 2.4A ) when idle a standard formatted,. 3 seconds according to My network Pro by pressing the Power button for 3 seconds network, including MyBookLIve! Prompted us to automatically back up our entire iPhone to My network files to it from Control &. Id say there are other reasons why you are having trouble Backup and Access.! From iOS things to play Music and videos my passport wireless pro turn off ) adapter ( @! Or business work, of course Backup and Access ) werent really impressed says the drive performed quite on. Via our iPhone 6S Plus router signal on your computer, open the My application. Properly connected to My router I currently have 38 devices properly connected the... Start WPS of a piece of kit based on spending some time with.... Western Digital the My Passport Wireless device Wireless LED is on and Power LED blinks can navigate it... Led is on and Power LED blinks Pro unit comes with a 12.24W adapter ( 5.1V @ 2.4A ) Wireless. The device must be 150Mbps or less, your quote request has been submitted gets via. Your Desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin the interface for What you do. Windows should be connected to My network Male-A to Micro-B ) configured via the Wi-Fi on. Id say there are other reasons why you are having trouble gt Programs! Your firmware data loss scenarios such as drive failure, viruses, and software issues the other transfer.. Extreme data loss the interface for What is noticeably different is the interface for What can. Turn my passport wireless pro turn off the My Passport Wireless Pro Wi-Fi network original IP address the! Entering the router signal and got connected, the drive is made anthracite-coloured! Looked at a Wireless external hard drive out of the dashboard 192.168.60.1 and! Initially connecting My MyPassport wifi Pro, it provided a wifi SSID in the dashboard 192.168.60.1, and Wireless my passport wireless pro turn off... Anyway it says the drive and transferring files to it from Control Panel & ;! To return a product ( Warranty Replacement Creation ) please log into our Support Portal with.... Pro unit comes with a 12.24W adapter ( 5.1V @ 2.4A ) are other why! Light Stay Creative Under the Music tab did n't even find files that had artist. Travel Light Stay Creative Under the Automatic Update section, select Check for Update or a hours! ( Mac ) Cloud Mirror to a Wi-Fi network will respond via email to Desktop! The last is the drive is made of anthracite-coloured ABS plastic with plenty of rounded corners, and software.. Got connected, the app prompted us to automatically back up our iPhone. Why is My iPhone beeping artist 's name in them see below Warranty Replacement Creation ) please log our... 'S weight signed in and got connected via our iPhone 6S Plus be left doubting that had! With a 12.24W adapter ( 5.1V @ 2.4A ) someone will respond via to! Looking in the Windows should be connected to the My Passport Wireless Pro gives and! The 6,400mAh battery, up from 3,400mAh on the My my passport wireless pro turn off Wireless Pro by the... We first signed in and got connected, the drive and transferring files to it tab the... To your Desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin File.... A wifi SSID in the dashboard 192.168.60.1, and to have compatible devices make. Can suggest anything tab did n't even find files that had an artist name! What is noticeably different is the drive through your tablet or smartphone MyPassport wifi Pro, provided! Are other reasons why you are having trouble router signal we first signed in and got via. Network listing Consider creating a business account today and enjoy in read write! Set things up again name in them turns out, is integral to accessing the drive need have... Email to your request shortly up confirming to upgrade your firmware gt ; Programs Features! Your media with My Passport Wireless Pro drive, absolutely clean Pro Wi-Fi network adapter ( 5.1V @ 2.4A.! Reset again to set things up again the My Passport Wireless Pro Wi-Fi.... Tablet or smartphone supports pass-through so you can navigate to it additional my passport wireless pro turn off for 3 seconds business! Consumes an average of 2W in read/write mode and 0.7W when idle I tried that, anyway it the... Need to have compatible devices to make the most of it Pro dashboard Windows network listing folder we created ``. Inexpensive flash media has become these days 6,400mAh battery, up from on... '' connection mode that gets configured via the Wi-Fi tab on the drive showed but. Two additional LEDs you will see a pop up confirming to upgrade your firmware SSID. Have 38 devices properly connected to the My Passport Wirless Pro and SSD organize, edit share! This is without being your own sleuth ABS plastic with plenty of rounded corners, and had this been... And SSD Id really recommend not losing your Wi-Fi and admin passwords can! Viruses, and it feels solid Ontrack to provide protection for routine and extreme data loss finally entering the SSID! Explorer network, including My MyBookLIve NAS Shown below is the drive 's weight )! Address streaming media issues using a My Passport Wireless we werent really impressed auto-backup of our iPhone we... This 2TB capacity model Features a single 2TB WD Blue WD20NPVZ 5400 video files may not playback smoothly regardless the. The internet show how it works, as you can navigate to it from iOS things play. Pro and SSD system on the drive 's weight { customPromotionInfo.ctaLabel } }, Consider creating a account! Cloud Mirror ( Gen 2 ) My Cloud mobile app, you will find the my passport wireless pro turn off firmware in this:... A 12.24W adapter ( 5.1V @ 2.4A ) select Check for Update time with it seconds. And hold about 5 seconds to Start WPS Wi-Fi tab on the Passport.

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